David Smith
Ottawa,ON
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
9
9
years of professional experience
Work History
Grocery Clerk
Loblaws
Ottawa, ON
02.2025 - Current
- Assisted customers with product inquiries and location within the store.
- Stocked shelves with grocery items to maintain inventory levels.
- Received and documented skids of product from suppliers while using pallet jacks to load, unload, and move materials within the facility.
- Organized backroom storage areas and storefront
- Set up displays for seasonal promotions or events.
Perpetual inventory/ CAO Analyst
Wilson's Independent Grocer
Ottawa, ON
04.2022 - 07.2024
- Conducted daily audits of stock to cross-reference with financial and inventory records.
- Analyzed inventory data to optimize stock levels and reduce waste.
- Maintained accurate records of all data collected during analysis processes.
- Developed functional solutions to problems regarding dead stock, stockouts, and aged inventory.
- Conducted batch picks and placed manual orders
- Facilitated communication between departments to streamline operations and processes.
- Monitored operations, and reviewed records and metrics to understand company performance.
- Contributed to site inspections using various checklists.
Cash Office Supervisor
Wilson's Independent Grocer
Ottawa, ON
04.2019 - 07.2024
- Managed daily cash deposits and reconciled financial transactions efficiently.
- Maintained a daily cash flow log, and compared daily cash logs to monthly bank statements and reports.
- Tallied up cash transactions and submitted reports to management, while collaborating with store management to resolve cash discrepancies promptly.
- Reconciled discrepancies between sales reports and actual money received from cashiers.
- Created and executed daily bank deposits.
- Directed and supervised staff performance while delegating work when required.
- Provided training and guidance to new employees.
- Performed periodic audits of cashier activities, including counting drawers and verifying amounts.
- Executed a variety of transactions throughout the day, utilizing the point-of-sale register system.
- Resolved customer complaints regarding payment issues, or discrepancies, in a timely manner.
- Assisted with opening and closing duties, such as setting up, closing registers, and balancing tills at the end of the business day.
Pharmacy Assistant
Loblaws Pharmacy
Ottawa, Ontario
10.2019 - 04.2022
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Completed daily paperwork associated with filling prescriptions accurately.
- Performed administrative duties such as filing documents, faxing forms, answering phones, organizing, and maintaining patient profiles.
- Received telephone calls from physicians, nurses, or other healthcare professionals requesting information about medications or supplies.
- Assisted customers with prescription refills, requests for over-the-counter medications, and other health care products.
- Trained new pharmacy staff in procedures and customer service standards.
General Helper/Cashier
Aramark
Ottawa, Ontario
06.2017 - 04.2019
- Executed a variety of transactions throughout the day, utilizing the point-of-sale register system.
- Supported food service operations by preparing and serving meals.
- Managed inventory by restocking items, and tracking usage levels.
- Participated in training new staff on operational procedures and safety protocols.
Fishery Clerk/Restaurant Host
Pelican Seafood Market & Grill
Ottawa, ON
09.2016 - 04.2018
- Provided exceptional customer service in a fast-paced seafood market and restaurant environment.
- Assisted customers with product selections, and answered their inquiries effectively.
- Assisted customers in selecting fresh seafood, and offered cooking suggestions.
- Established and facilitated a daily floor strategy regarding the reservations of restaurant tables.
- Efficiently balanced walk-in visits and reservations to ensure a smooth transition between visitor rotations during service.
- Assisted in food preparation tasks to support kitchen staff during peak hours.
- Trained new staff on fishery and restaurant procedures, safety practices, and customer service standards.
- Processed customer transactions accurately using point-of-sale systems in both the fishery and restaurant.
- Performed opening and closing duties.
Skills
- Customer service
- Cash handling
- Inventory management
- Data analysis
- Visual merchandising
- Point-of-sale systems
- Team leadership
- Problem solving
- Conflict resolution
- Inventory management systems
- Quality inspections
References
References available upon request.
Timeline
Grocery Clerk
Loblaws
02.2025 - Current
Perpetual inventory/ CAO Analyst
Wilson's Independent Grocer
04.2022 - 07.2024
Pharmacy Assistant
Loblaws Pharmacy
10.2019 - 04.2022
Cash Office Supervisor
Wilson's Independent Grocer
04.2019 - 07.2024
General Helper/Cashier
Aramark
06.2017 - 04.2019
Fishery Clerk/Restaurant Host
Pelican Seafood Market & Grill
09.2016 - 04.2018
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