Dedicated professional with proven skills in customer service and cash handling. Experienced in resolving complaints effectively and fostering team collaboration to enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Team Associate
Walmart
Oceanside
07.2025 - Current
Stocked shelves and organized merchandise to enhance customer shopping experience.
Resolved customer complaints by promptly providing effective solutions to restore satisfaction.
Performed quality assurance checks on delivered products to ensure compliance with quality standards.
Front Desk Agent
The Sheraton Hotel
Carlsbad
07.2024 - 06.2025
Welcomed patrons at front desk, fostering friendly conversations during check-in process to enhance guest experience.
Resolved customer complaints promptly and courteously, ensuring satisfaction and retention.
Sales Associate
Deja Vu Love Boutique
Vista
01.2024 - 07.2024
Assisted customers with product selection and provided personalized recommendations.
Operated point-of-sale system for transactions and handled cash accurately.
Engaged with customers to create a welcoming shopping environment.
Front Desk Agent
Hilton Garden Inn Hotel
Seattle
10.2022 - 11.2023
Greeted guests warmly and assisted with check-in and check-out processes.
Managed reservations using Hilton's property management system efficiently.
Answered phones, responded to inquiries, and took messages.
Security Officer
Smith Grove Cruise Terminal 91
Seattle
05.2022 - 11.2022
Monitored terminal access points to ensure security compliance.
Provided training support for new staff on security procedures and protocols.
Handled customer inquiries and provided information about cruise services.