Summary
Overview
Work History
Skills
Languages
Certification
Timeline
Generic

David Singisingi

Winnipeg,Canada

Summary

I am a University Student who is seeking a part-time employment in this Position. I am determined to succeed in a stimulating and challenging workplace that will provide me with opportunities for career advancement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Smitty's Restaurant and Lounge
01.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Sales Associate/Key Holder

Warehouse One - The Jean Store
08.2021 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Customer Service Representative

Domino's Pizza
01.2019 - 01.2021
  • Responsible for greeting customers and taking orders with a smile (yes, I must smile when I answer the phone), answering phones, Operating the cash register, and collecting payments from customers
  • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store, always Maintaining a professional appearance in compliance within Domino's Pizza Grooming Standards
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Listening Skills
  • Multi-tasking strength
  • Goal-Oriented
  • Problem-Solving
  • Liquor, beer, and wine knowledge

Languages

English
Native or Bilingual
French
Full Professional

Certification

  • Alcohol Server License/Certificate

Timeline

Server

Smitty's Restaurant and Lounge
01.2023 - 10.2023

Sales Associate/Key Holder

Warehouse One - The Jean Store
08.2021 - 10.2022

Customer Service Representative

Domino's Pizza
01.2019 - 01.2021

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David Singisingi