Supported regulatory compliance efforts through meticulous record-keeping of permits, licenses, and other required documentation for each project.
Optimized scheduling of pole installations by coordinating effectively between multiple departments to ensure timely completion of projects.
Enhanced team productivity by organizing and streamlining filing systems for easy access to essential documents.
Negotiated contracts with vendors for cost-effective procurement of materials needed for ongoing projects.
Provided excellent customer service by responding to inquiries in a timely manner and offering solutions that met clients'' needs.
Improved customer satisfaction by efficiently processing utility pole requests and maintaining accurate records.
Facilitated clear communication channels between various stakeholders involved in projects such as engineers, construction crews, city officials.
Updated quality control records and reports.
Trained other workers in inspection and testing procedures.
Janitorial
Medicine Hat Family YMCA
02.2019 - 06.2019
Fostered a culture of continuous improvement through regular reviews of processes and procedures, leading to enhanced efficiency and effectiveness across the janitorial team.
Utilized proper techniques for handling chemicals and equipment to ensure employee safety while performing janitorial duties.
Collaborated with fellow janitorial staff members to ensure comprehensive coverage of all required cleaning tasks each night.
Contributed to a positive work environment by actively supporting fellow janitorial staff members and maintaining a strong work ethic.
Contributed to efficient operations by maintaining organized storage areas for janitorial supplies and equipment.
Upheld excellent standards in cleanliness and appearance, performing daily janitorial duties as required.
Sales Associate
Labels
Moose Jaw, SK
01.2013 - 05.2014
Assisted customers with their retail and cashier duties
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Built relationships with customers to encourage repeat business.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Dr. Martin LeBoldus Catholic High School
Regina, SK
Kinesiology -
Medicine Hat College
Medicine Hat, AB
12.2019
Skills
Stock replenishment
Attention to Detail
Critical Thinking
Decision-Making
Accomplishments
Documented and resolved [Issue] which led to [Results].
Supervised team of [Number] staff members.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
First Aid, 01/01/17
Food Safe, 01/01/18
Groups And Organizations
Medicine Hat College Men’s Rattlers Basketball, 01/01/18
Qualification Highlights
Excellent Customer Service with the ability to engage and converse with customers
Healthy, physically fit and able to endure physical labour
Works well in a team setting as well as alone unsupervised
Great time management and able work at a sustained pace and produce quality work
Versatile; able to adjust to various work environments
Punctual, responsible and reliable employee
Valid driver’s license with reliable transportation
Volunteer Experience
Medicine Hat YMCA, 01/01/19, Working with children ages 5-15 years old. Training and developing skills in the sport of basketballs. Leading drills and organized
Medicine Hat High Schools, 01/01/18, Role model to high school aged children at various schools throughout Medicine Hat. Assisted them with their progression and growth in basketball
References
Jason Thunberg, HFA Program Manager, YMCA of Medicine Hat, Medicine Hat, AB, (403) 905-0101
Steven Musa, Co-Worker, Thunder Creek Pork, Moose Jaw, SK, (306) 787-8977
Joel Onion, Owner, A and J Cleaning, Regina, SK, (306) 216-9437