David Sibayeh
Summerside,PE
Summary
Accomplished Tax Assessor at CRA and Case Coordinator at David’s Immigration Service, adept in active listening and strategic thinking. Streamlined case documentation and reduced taxpayer appeals through effective communication and problem-solving. Excelled in multitasking and critical thinking, ensuring fair assessments and enhancing client outcomes. Demonstrated continuous learning and adaptability in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Tax Assessor
CRA
04.2024 - 09.2024
- Prepared detailed reports for appeals hearings, presenting evidence supporting assessed property values while addressing any taxpayer concerns or objections.
- Managed a workload of multiple ongoing cases by maintaining organized files and prioritizing tasks according to deadlines, ensuring timely completion of all assessments within required timeframes.
- Actively participated in staff meetings and workshops to continuously improve departmental processes and stay informed on the latest industry trends.
- Reduced taxpayer appeals by providing clear explanations of assessments and addressing concerns promptly.
- Managed a diverse caseload of residential, commercial, and industrial properties to guarantee fair assessments for all taxpayers.
- Kept case data and contact information up to date to expedite proceedings.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
Case Coordinator
David’s Immigration Service
06.2023 - 02.2024
- Streamlined case documentation process, ensuring efficient and accurate record-keeping.
- Identified and addressed gaps in service provision, improving overall effectiveness of support offered.
- Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
- Established trust with clients through empathetic listening and respectful engagement, fostering positive working relationships.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
Education
Bachelor - Education
University of Ottawa
Ottawa, ON04.2022
Supply Chain Management
Advance School of Management And Business
Douala04.2013
Skills
- Active listening abilities
- Strong Communication Skills
- Conflict Resolution Strategies
- Problem Solving Prowess
- Critical thinking aptitude
- Project management experience
- Analytical mindset
- Continuous Learning Attitude
- Customer Service
- Problem-solving abilities
- Recordkeeping and documentation
- Multitasking Abilities
- Attention to Detail
- Adaptability and Flexibility
- Microsoft Office proficiency
- Strategic Thinking
- Self Motivation
- Team Collaboration
- Effective Communication
Languages
English
Professional Working
French
Native or Bilingual
German
Elementary
Timeline
Tax Assessor
CRA
04.2024 - 09.2024
Case Coordinator
David’s Immigration Service
06.2023 - 02.2024
Bachelor - Education
University of Ottawa
Supply Chain Management
Advance School of Management And Business
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