David Sharpe
Airdrie,AB
Summary
Seeking a position that will best challenge and benefit from the depth of experience, knowledge and business acumen acquired through vast experience/ Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner/General Manager
Velocity Truck Parts INC
2019.06 - 2022.08
- Local Retail and service location, Import and export sales to a national market, US/Canada
- B2B along with client account management for small to large parts suppliers
- Emissions parts distribution for suppliers to the Canadian marketplace
- Market development with new product introduction
- Retail and service training for resellers in all markets
- Managed a small shop providing service on after treatment cleanings and parts
- Turbo's , DPF and diagnostics and equipment in greater Calgary area and western Canada
- National trade show and presentations for product knowledge and brand marketing for Redline, Filtertherm, Enviro etc.
General Manager
DES Vancouver / Redline
2017.08 - 2019.06
- Retail location
- Warehousing and stock control
- National account distribution and dealer recruitment
- Staff management
- Dealer account management, sales development, display and marketing, product knowledge training
- Travel (Canada/US), Trade show marketing
- And e-commerce
- Business 20% growth and 40% in dealer expansion in 2 years
- Brand ambassador for Redline products including Filtertherm
- Facilitated major trade shows including HDAW, Truckworld, APEX, Truxpo etc
Manager
Leons Furniture Ltd
2016.07 - 2017.09
- 40000 sq Retail location
- WFM of 32 staff, scheduling all departments, local advertising, Payroll, KPI reporting and projection, HR process
- Product Knowledge trainer
- Sales development
- Store setup, service delivery and recruitment
- Escalation management and customer service
- Operations management as required including stock and merchandising.
Collections Specialist
Woodridge Ford Lincoln / Cavalcade Sub Prime
2022.10 - 2024.05
- Financial recovery of default debts and asset recovery
- Investigation of persons and property
- Cold call collections
- Court preparation
- Mediation
- Customer risk assessment
- Credit review and reporting (Equifax partner).
Owner CEO
DA Sharpe Consulting LLC
2012.08 - 2016.06
- Business Consulting Account Management and client services marketing / B2B sales development
- Franchising development and marketing
- Operations management and development
- Technologies development including SEO and SEM
- Accounts receivable and third party collections consultant.
Division Manager
CBV Collection Services Ltd
2005.05 - 2012.08
- Team Management (23 collectors)
- Recovery analysis / Projection analysis Salary to profit analysis
- Action Planning
- Customer follow ups / De-escalation
- Alberta Legal officer 2008 - 2010
- (Commercial/Retail) Credit bureau analysis / risk assessment
- (AB/BC) Provincial licensing in all Canadian provinces
- Awards - Employee of the Year X 2 / Perfect Attendance X 3.
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Improved project delivery times with efficient resource allocation methods and proactive task management systems.
- Evaluated employee performance fairly using objective metrics for promotions, bonuses or other rewards.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Enhanced employee performance with comprehensive training programs and ongoing professional development opportunities.
- Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies, conducting internal audits as necessary.
Education
College Diploma - Law Enforcement
OBC
Belleville, ON05.1992
CTT, CTI - Certified Technical Trainer
SGS Stream International
Belleville, ON05.2001
A+, Server+, CISCO - Computer
Accel HP / Proliant
Kanata, ON08.2003
Skills
- Office suite proficient
- Business Development
- Public Speaking
- Marketing
- Profit & Loss
- Retail Management
- Team Management
- Recruiting
- B2B Sales
- Project Management
- Sales Management
- Process Improvement
- Sales team training
Certification
- A+
- MCSE
- CTT+
- CCM
Additional Information
Call center trainer for A+ and Server+ requirements.. Call Center Managment trained 2003 - (Client Advocate 4 years) Train the Trainer endorsement 2003
Languages
English - Fluent
Certification Dates
- 09/01/03
- Present
Timeline
Collections Specialist
Woodridge Ford Lincoln / Cavalcade Sub Prime
2022.10 - 2024.05
Owner/General Manager
Velocity Truck Parts INC
2019.06 - 2022.08
General Manager
DES Vancouver / Redline
2017.08 - 2019.06
Manager
Leons Furniture Ltd
2016.07 - 2017.09
Owner CEO
DA Sharpe Consulting LLC
2012.08 - 2016.06
Division Manager
CBV Collection Services Ltd
2005.05 - 2012.08
College Diploma - Law Enforcement
OBC
CTT, CTI - Certified Technical Trainer
SGS Stream International
A+, Server+, CISCO - Computer
Accel HP / Proliant
- A+
- MCSE
- CTT+
- CCM
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