David San Miguel Jr.
Mojave
Summary
Dynamic Operations Manager with a proven track record at Business Class Aviation, excelling in project management and resource allocation. Spearheaded initiatives that enhanced operational efficiency and compliance, while fostering effective communication across teams. Adept at risk assessment and budgeting, consistently delivering projects on time and within budget, driving significant improvements in productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Business Class Aviation
Mojave
10.2015 - Current
- Researched new technologies or processes that could improve efficiency in aviation operations.
- Analyzed and reported data related to aircraft operations, performance, and safety.
- Managed the scheduling process for crew members according to their availability and qualifications.
- Developed strategies for efficient utilization of resources such as personnel, equipment, facilities.
- Ensured compliance with established policies and procedures related to aviation operations.
- Maintained records of aircraft maintenance activities and inspections.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Advised other departments on best practices related to managing large-scale projects.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Managed multiple projects with competing deadlines simultaneously.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Managed budgeting process for procurement activities according to organizational guidelines.
- Developed relationships with new vendors to expand product selection.
- Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
- Provided guidance on selecting appropriate suppliers based on price, quality, service levels.
- Maintained accurate records of purchased items including costs, delivery dates, and quantity available.
- Negotiated prices and contracts with suppliers for materials and services.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Coordinated with carriers to ensure timely delivery of goods.
- Ensured that all customer orders were processed correctly and shipped on time.
- Identified opportunities to reduce cost and improve productivity.
- Worked with customers to resolve billing disputes in a timely manner.
- Collaborated with sales team to ensure proper billing of orders.
- Monitored delinquent accounts and worked with collections department if necessary.
- Reviewed customer contracts for accuracy of pricing, terms of payment, discounts.
- Established relationships with key clients, while maintaining existing customer base.
- Created presentations and proposals for prospective clients.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Education
Some College (No Degree) - Aviation Technology
ENMUR
RoswellSkills
- Project management
- Resource allocation
- Risk assessment
- Scheduling optimization
- Budget management
- Effective communication
- Customer service
- Team collaboration
- Quality assurance
- Process improvements
- Staff management
- Problem-solving
- Planning and implementation
- Resource coordination
- Assignment delegation
- Policies and procedures implementation
- Team leadership
- Decision-making
- Employee relations and conflict resolution
Accomplishments
- USAF Veteran - F-15E Crew Chief
Certification
- Hazmat Shipping - IATA , DOT
Affiliations
- Single Father 13 yr old daughter.
References
References available upon request.
Timeline
Operations Manager
Business Class Aviation
10.2015 - Current
Some College (No Degree) - Aviation Technology
ENMUR
Similar Profiles
Efrain CardonaEfrain Cardona
Aeronautical English Instructor at Aviation Language Class S.A.SAeronautical English Instructor at Aviation Language Class S.A.S
LORI KROLIKOWSKILORI KROLIKOWSKI
PRIVATE FLIGHT ATTENDANT at Solarius Aviation / Wing Aviation / Business Jet Access / Jet AviationPRIVATE FLIGHT ATTENDANT at Solarius Aviation / Wing Aviation / Business Jet Access / Jet Aviation
HARJINDER SINGHHARJINDER SINGH
Sales Executive at Business-ClassSales Executive at Business-Class
Antone ShannonAntone Shannon
Laborer at Baker Electric SolarLaborer at Baker Electric Solar
Angel LopezAngel Lopez
Chemical Operator at PPG AerospaceChemical Operator at PPG Aerospace