Dynamic sales professional with extensive experience at Harrington Process Solutions, excelling in outside and inside sales. Proven track record in boosting sales performance through strategic planning and relationship building. Skilled in sales negotiation and team training, fostering a collaborative environment that drives revenue growth and enhances customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Outside Sales
Harrington Process Solutions
01.2015 - Current
Supported outside sales representatives by scheduling appointments and preparing relevant materials for meetings.
Supported outside sales representatives in achieving their targets by providing timely technical assistance as needed.
Responded to incoming calls and emails to support customer base and outside sales team.
Participated actively in ongoing professional development opportunities, staying current on best practices within the field of outside sales.
Qualified leads and set up customer appointments for outside sales team.
Worked closely with outside sales representatives to coordinate joint selling efforts for larger account opportunities.
Prospected for new business through outside sales calls, solicitation, networking and cold-calling.
Boosted sales performance by developing and implementing strategic outside sales plans.
Inside Sales
Harrington Process Solutions
01.2013 - 01.2015
Trained new inside sales representatives, providing guidance on best practices and company policies.
Assisted in training new hires on best practices in inside sales estimation, contributing to overall team success.
Worked closely with inside sales team members to maximize lead generation efforts and drive overall sales growth.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Increased sales revenue by implementing effective inside sales strategies and techniques.
Warehouse Manager
Harrington Process Solution
04.2012 - 01.2013
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Store Manager
Inland Boardshop
10.2004 - 04.2012
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.