David Robinson
Chilliwack,BC
Summary
Proven track record in enhancing customer satisfaction and optimizing route planning, demonstrated during my tenure at 4refuel. Skilled in defensive driving and exceptional customer service, I have consistently maintained a clean driving record and improved delivery efficiency. My dedication to safety and punctuality has fostered positive relationships with clients, contributing to company success. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Driver
4refuel
02.2012 - 07.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Reduced delivery times with careful planning and route optimization.
Driver
Sure Fire Propane
04.2009 - 02.2010
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.p
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Updated logs and tracking documents accurately and according to schedule requirements.
Roughneck to Driller Status
Nabors Drilling
06.1992 - 08.2004
- Contributed to successful drilling operations by assembling and disassembling drilling equipment as needed.
- Assisted in accurate wellbore placement with proper handling of drill string components during tripping operations.
- Assisted in the training and mentoring of new roughnecks, helping them quickly acclimate to their roles within the team.
- Supported effective decision-making on site by providing accurate information on drilling progress and conditions to supervisors and management personnel.
- Cleaned up and inspected equipment after use.
- Reported to driller about machine malfunctions or other problems.
- Expedited pipe connection processes during drilling operations through efficient use of tongs, slips, elevators, and other tools.p
- Maintained a clean and organized work environment, promoting safe working conditions for all crew members.
- Minimized potential hazards through timely identification and reporting of any unsafe conditions or practices observed on site.
- Maximized asset longevity through proper maintenance of mud pumps, shakers, degassers, desanders, desilters, centrifuges while managing solids control equipment.
- Setup and cleaned up drill rigging area.
- Assisted floor hands in cleaning and maintaining floor.
- Increased drilling efficiency by maintaining and repairing drilling equipment on a regular basis.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Assisted roughnecks with tasks and supplied with equipment.
- Worked in extreme weather conditions and hazardous areas to keep rigs operational.
Produce Manager
The Grocery People
05.1987 - 05.1992
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.p
- Assisted customers with produce questions.op
- Purchased produce following guidelines of marketing plan.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Maintained produce area and kept produce storage area clean and sanitary.
- Selected items for specials and marked down items to reduce losses.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Priced produce to achieve margin and sales goals.
- Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
- Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.o
- Established strong relationships with vendors, securing favorable pricing and exclusive deals on premium products.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
No Degree - Class 1 / Air Drivers License
Golden Arrow Driving School
Edmonton, AB02.1987
High School Diploma -
Lorne Jenkin High
Barrhead, AB06.1979
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Defensive Driving
- Vehicle Inspection
- Route Planning
- Driving in Adverse Conditions
- Commercial driving
- Equipment Operation
- Basic vehicle repairs
- Heavy Lifting
- DOT Compliance
Accomplishments
Refresher Course for all professional driving with new model trucks. Also air ticket refresher.
- Customer Relations - Earned highest marks for customer satisfaction (The Grocery People)
Languages
English
Professional Working
Certification
BC Class 1 with Air. Many Safety courses that have expired but have provided me with safe work practices. Level A first aid expired Oct 2014, CSTS Mar 2006. CPPI Feb 2015, TDG 2022.
Guitars, lakes + rivers. Walks, movies.
We love to hike the rivers and lakes around the Fraser Valley. I was raised in Chilliwack and I have loved the beauty that we have. We enjoy going out to the movies on a rainy night. We enjoy walks in our downtown area and browse the old and new shops.
Additional Information
I have maintained a professional drivers license in BC and Ab since 1987. I work well with fellow employees and customers. I have many years of delivery experience. I enjoy the work and physical activity. I train well and assist others well. I have 10 years of customer service. I worked at Safeway in the downtown area of Chilliwack and The Grocery People in Edmonton. I have been a team player and a enjoyable member to work with. I have references available upon request.
Timeline
Driver
4refuel
02.2012 - 07.2022
Driver
Sure Fire Propane
04.2009 - 02.2010
Roughneck to Driller Status
Nabors Drilling
06.1992 - 08.2004
Produce Manager
The Grocery People
05.1987 - 05.1992
No Degree - Class 1 / Air Drivers License
Golden Arrow Driving School
High School Diploma -
Lorne Jenkin High
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