Summary
Work History
Education
Skills
Languages
Timeline
Generic

David Reynolds

Surrey,BC

Summary

Adept at navigating high-stress recovery scenarios, I elevated customer satisfaction and operational efficiency at Jamie Davis Towing & Storage through expert vehicle recovery and exceptional service. My proficiency in towing equipment operation and empathetic customer interactions enhanced the company's reputation, demonstrating a strong work ethic and adaptability.

Work History

Tow Truck Driver

Always Towing
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.

Tow Truck Driver

Kelowna Auto Towing
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Tow Truck Driver

Peninsula Towing
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Owner

Industrial delivery service
Abbotsford C , B.C.
11.2000 - 11.2003

Education

Graduate Certificate - First Responders

Justice Institute of British Columbia
New Westminster, BC
06-1995

Skills

  • Strong Work Ethic
  • Towing equipment operation
  • Safe Driving Practices
  • Customer Service
  • Vehicle maintenance and repair
  • Roadside Assistance
  • Heavy Lifting Abilities
  • Equipment Maintenance Knowledge
  • Organization and Planning
  • Stress Tolerance
  • Roadside Assistance Experience
  • Vehicle Recovery Expertise
  • Basic mechanical aptitude
  • Safety Management
  • Patience and Empathy
  • Load Securement Proficiency
  • Vehicle Inspection
  • Defensive Driving Techniques
  • Winch operation mastery
  • Hydraulics
  • Emergency response readiness
  • Accident scene management
  • Customer vehicle loading
  • Problem-solving capabilities
  • Basic vehicle maintenance
  • Conflict resolution abilities
  • Accident clearing
  • Adaptability and Flexibility
  • Assisting customers
  • Load Inspection
  • Safe Driving
  • Flatbed truck expertise
  • Heavy Lifting
  • GPS Applications
  • Dependable and Cooperative
  • Decision-Making
  • Attention to Detail
  • Critical Thinking
  • Recovering vehicles
  • Route Navigation Software

Languages

English
Full Professional

Timeline

Owner

Industrial delivery service
11.2000 - 11.2003

Graduate Certificate - First Responders

Justice Institute of British Columbia

Tow Truck Driver

Always Towing

Tow Truck Driver

Kelowna Auto Towing

Tow Truck Driver

Peninsula Towing
David Reynolds