Mark S. Houser II

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.

Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization by ensuring the structural integrity of balconies, stairways and walkways for commercial and residential buildings,

• Evaluated potential risks associated with certain deals or partnerships before making recommendations on whether to proceed.
• Facilitated positive customer experiences by addressing concerns promptly and professionally.
• Improved customer satisfaction with thorough product knowledge and demonstrations.
• Developed strong client relationships through consistent communication and timely followups.

• Provided exceptional support to management, assisting in daily operations and decision-making processes.
• Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
• Coordinated staff schedules, ensuring adequate coverage during peak hours without sacrificing operational efficiency or quality of service.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Helped customers locate products and checked store system for merchandise at other sites.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.