DAVID PRENTICE
Simi Valley
Summary
Dynamic Assistant Store Manager with expertise in customer communication, training, and sales. Proven ability to enhance customer interactions and drive team performance.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Monro Inc.
Calabasas
04.2023 - Current
- Understood all positions in shop and ensured tasks were accomplished effectively.
- Trained staff in all positions, enhancing skills in repairs, service estimates, and customer interactions.
- Utilized current promotions to maximize sales opportunities.
- Communicated with customers and suppliers at various levels, addressing inquiries and resolving complaints.
General Service Technician
Calabasas Car Care
Calabasas
01.2017 - 12.2022
- Assisted customers with service recommendations and vehicle care tips.
- Trained junior technicians on best practices and safety procedures.
- Assisted shop manager on keeping inventory stocked/ordering supplies.
- Performed routine maintenance and inspections on various vehicle types.
Sales Associate
AutoZone
Simi Valley
08.2016 - 12.2016
- Assisted customers in selecting automotive parts and accessories.
- Maintained accurate inventory levels and organized product displays.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Simi Valley High School
Simi Valley06-2014
Skills
- Inventory management
- Employee training
- Safety compliance
- Customer service
- Complaint resolution
- Communication skills
- Vehicle inspection
Timeline
Assistant Store Manager
Monro Inc.
04.2023 - Current
General Service Technician
Calabasas Car Care
01.2017 - 12.2022
Sales Associate
AutoZone
08.2016 - 12.2016
High School Diploma -
Simi Valley High School