DAVID Pope
St. John's ,NL
Summary
Accomplished Senior Programs Officer at Canada Revenue Agency, adept in policy analysis and strategic planning. Demonstrated excellence in enhancing program efficiency and fostering stakeholder partnerships. Proven track record in project management and quality management, ensuring meticulous attention to legislative compliance and operational improvements.
Overview
7
7
years of professional experience
Work History
Senior Programs Officer
Canada Revenue Agenct
10.2019 - Current
- Researching and interpreting the provisions of applicable legislation and regulations, policies, directives, and jurisprudence as it relates to the administration and enforcement of the Income tax Act, Excise Tax Act, as well as various other Act’s administered by the CRA
- Collaborate with internal and external stakeholders in the development of policies and procedures across multiple functional areas to maximize effectiveness and efficiency of program delivery
- Develop policies and procedures to ensure consistent review and approval processes, while applying plain language principles
- Prepare, maintain and present resource materials and reference tools related to policy and procedure development for various stakeholder audiences
- Develop briefing material for my manager as it relates to CGCD and ECD programs
- Built strong relationships with stakeholders through effective communication and collaboration.
- Facilitated stakeholder engagement through meetings, presentations, and reports, promoting transparency and trust among partners.
Programs Officer
CRA
12.2017 - 10.2019
- Writing and reviewing content related to development of a national training and learning package for new and existing CRA employees to ensure consistent delivery of national programs across multiple locations within Canad
- Development of national quality assurance procedures for specific programs administered by CRA in the area of corporate income tax compliance
- Development of project procedures and instructions which involves conducting research and maintaining in depth knowledge of current legislative provisions, proposed and adopted modifications, regulations, tax treaties, court decisions, legal opinions, expected decisions, policy statements and administrative announcements, memoranda, technical interpretation bulletins and other Agency publications.
- Organized workshops and trainings for stakeholders, increasing understanding of program goals and objectives.
- Created and implemented program frameworks, performance standards and quality assurance requirements.
- Analyzed and assessed program performance data and implemented corrective measures.
- Developed comprehensive communication plans to effectively disseminate information about programs to relevant parties.
- Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
- Conducted thorough program evaluations to identify areas of improvement and implement necessary changes.
Education
BBA - Accounting/Business
Memorial University of Newfoundland
St. John's NL05.2003
Skills
- Team Collaboration
- Quality Management
- Strategic Planning
- Project Management
- Policy analysis
- Department collaboration
- Partnership Building
- Monitoring and reporting
- Documentation skills
- Technical knowledge
- Research and analysis
- Technical Support
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Excellent Communication
- Reliability
Languages
English
Native or Bilingual
French
Elementary
Timeline
Senior Programs Officer
Canada Revenue Agenct
10.2019 - Current
Programs Officer
CRA
12.2017 - 10.2019
BBA - Accounting/Business
Memorial University of Newfoundland
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