I'm currently a college student, I have completed and Graduated from my high school "John F. Kennedy High School" and Now I got to Cypress College in pursuit of my education. During my senior year of high school I was given the opportunity to work in this program called "Workability" for students with disabilities, It gives a little part job and they're only able to work 30 in total. It's meant to give a chance for students with disabilities to gain experience, I worked at Smart & Final Extra! for a while and I was mainly reorganizing and restocking shelves, collecting carts, and helping customers look for anything they needed.
Overview
Work History
Workability (Smart & Final Extra!)
John F. Kennedy High School
04.2024 - 04.2024
Assisted pro shop staff with retail sales, ensuring accurate transactions and inventory control.
Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
John F. Kennedy High School
La Palma, CA
05-2024
Skills
Self-discipline
Collaborative mindset
Resilience under pressure
Voice projection
Facial expression control
Accurate timing
Customer service
Customer assistance
Timeline
Workability (Smart & Final Extra!)
John F. Kennedy High School
04.2024 - 04.2024
High School Diploma -
John F. Kennedy High School
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