David Pillar
Product Manager
Toronto,ON
Summary
Experienced financial services product manager with over 20 years of knowledge and practice in creating, building and managing group products. Held progressive, multi-faceted roles in custody, mutual fund operations, record keeping, sales and product implementation, and client management. Skilled in building and nurturing client and team relationships and collaborating with cross-functional partners. Outstanding leadership and project management skills with a proven track record of guiding teams through problem-solving, critical thinking, process improvement, and decision-making processes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Manager, Workplace Strategy and Group Products
Royal Bank of Canada (RBC)
01.2017 - 01.2023
- Key member of the Workplace Strategy managing all product management initiatives and day to day product support
- 6B AUA, 13,000 sponsors, 350,000 members
- Developed, launched and managed Group TFSA (2018) and Defined Contribution Pension Plan (2019) to penetrate new market opportunities and drive sales acquisition
- Increased DCPP plan assets (150%) and member acquisition targets (100%) in 2023 meeting sales targets
- Responsible for project allocation budget to enhance DCPP sponsor and member portals
- Chair and member of DCPP governance committees.
Senior Manager, Product Management
Bank of Montreal (BMO) Group Retirement Services Inc. (acquired Integra Capital in 2009)
01.2009 - 01.2016
- Managed over 20 investment fund manager relationships and fee pricing (Expanded platform from 150 to 300 funds)
- Transitioned group plans from BMO Nesbitt Burns and successfully grew client base by 400%
- Lead governance investment plan reviews with plan sponsors on-site
- BMO GRS business unit compliance officer and AML business leader.
Shareholder Partner, Senior Manager, Trust Services
Integra Capital Management Corporation (sold record keeping business to BMO 2009)
01.1998 - 01.2009
- Designed, built, and implemented new Trust and Balancing Systems with third party vendor
- New automation eliminated unitholder and cash reconciliations risk
- New system and work efficiencies enabled staffing cuts by 50% (from 4 to 2)
- Responsible for Integra mutual fund unitholder reporting – AUA $5B, 20 funds
- Negotiated and built relationships with major supplier, cutting custody fees by 25% per year.
Education
General Business Administration Diploma -
Humber College
Etobicoke, ONBachelor of Applied Arts, Environmental Health -
Ryerson University
Toronto, ONCertificates in Economics and Public Administration -
Ryerson University
Toronto, ONSkills
- Product Management & Development
- Project Management
- Business Requirement Definition
- Relationship Building
- Process & Workflow Development
- Leadership
Websites
Certification
- Lean Six Sigma (Green Belt Certificate)
- Microsoft Power Business Intelligence (BI) Certificate
- Reconciliation Education Certificate – First Nations University of Canada
- The Investment Funds Institute of Canada – The Canadian Investment Funds Course (IFIC)
- Canadian Securities Institute – Canadian Securities Course (CSC)
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Work-life balanceTimeline
Senior Manager, Workplace Strategy and Group Products
Royal Bank of Canada (RBC)
01.2017 - 01.2023
Senior Manager, Product Management
Bank of Montreal (BMO) Group Retirement Services Inc. (acquired Integra Capital in 2009)
01.2009 - 01.2016
Shareholder Partner, Senior Manager, Trust Services
Integra Capital Management Corporation (sold record keeping business to BMO 2009)
01.1998 - 01.2009
General Business Administration Diploma -
Humber College
Bachelor of Applied Arts, Environmental Health -
Ryerson University
Certificates in Economics and Public Administration -
Ryerson University
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