Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
David Pelletier

David Pelletier

SAINT-RAYMOND

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

21
21
years of professional experience

Work History

Transit Bus Driver

Capital Transportation Network
01.2013 - Current
  • Operated various types of buses, displaying adaptability and versatility in skill sets among different vehicles.

Mechanic-technical Advisor

Dalton Ford Saint Raymond
01.2012 - 04.2013
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

General Mechanic and Accessory

Docteur Du Pare Brise (Saint Raymond)
04.2005 - 01.2010
  • Repaired and replaced worn and damaged components.
  • Demonstrated proficiency in repairing various makes/models of vehicles allowing flexibility within the shop when faced with unique challenges.
  • windshield replacement and miscellaneous
    installation of accessories
  • Cars inspection

Automobile Mechanic

Le Nouveau JD Dodge- Susuki
04.2005 - 01.2010
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Repaired and replaced worn and damaged components.
  • Improved vehicle functionality by performing comprehensive diagnostics and addressing underlying issues.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Automobile Mechanic

Montréal Auto Prix
06.2004 - 04.2005
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Repaired and replaced worn and damaged components.
  • Cars Inspection

Supervisor

Les Revetement Scell-Tech
12.2002 - 04.2004
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Created and managed project plans, timelines and budgets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Mechanical Broom Operator
  • Miscellaneous Lineage (Street Parking)
  • Machinery Maintenance
  • Map reading
  • Training and Staff Management

Education

High School Diploma -

Centre Nouvel-Horizon
Québec, QC
03.2000

Skills

  • Problem-Solving
  • Strong Working Relationships
  • Punctuality
  • Passenger Interaction
  • Technology-based navigation
  • Map Reading
  • Special Needs Passengers
  • Complaint and Conflict Resolution
  • Emergency Procedures

Languages

French
Native or Bilingual
English
Professional Working

Additional Information

License Class 2

Air Brake Certification

Skills On Welding Machine (Mig) (Tig)

Timeline

Transit Bus Driver

Capital Transportation Network
01.2013 - Current

Mechanic-technical Advisor

Dalton Ford Saint Raymond
01.2012 - 04.2013

General Mechanic and Accessory

Docteur Du Pare Brise (Saint Raymond)
04.2005 - 01.2010

Automobile Mechanic

Le Nouveau JD Dodge- Susuki
04.2005 - 01.2010

Automobile Mechanic

Montréal Auto Prix
06.2004 - 04.2005

Supervisor

Les Revetement Scell-Tech
12.2002 - 04.2004

High School Diploma -

Centre Nouvel-Horizon
David Pelletier