Summary
Overview
Work History
Education
Core Executive Competencies
Personal Information
Timeline
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DAVID PEGG

Hamilton,ON

Summary

Results-driven Multi-Site Retail Executive with expertise in strategic change management and P&L optimization. Led operational turnarounds and drove revenue growth through effective leadership of cross-functional teams amid market volatility. Cultivated resilient workplace cultures that fostered peak performance while protecting gross margins and enhancing customer loyalty.

Overview

13
13
years of professional experience

Work History

Store Manager | Multi-Site Operations

Goodwill Industries
Ontario Great Lakes
01.2019 - 09.2026
  • Scope of Authority: Direct P&L and operational accountability for a high-volume retail hub and off-site facility; lead a team of 37 direct and indirect reports through complex organizational transition.
  • Achieved profitability at two store locations while driving measurable revenue growth.
  • Increased annual revenue at one location from $565,000 to $1 million in one year.
  • Grew revenue at a second location from $1.7 million to $2.3 million while managing the store, approximately 35% growth.
  • Demonstrated significant autonomy over store operations, making independent decisions and delivering results.
  • Collaborated with C-suite leadership in small organizational environment, providing operational insights that aligned with business objectives.
  • Received Power of Work Achiever award for outstanding contribution in 2026. Demonstrating a strong commitment to continuous personal and professional improvement.
  • Organized community fundraising initiatives, generating $30,000 in annual contributions to support local programs.

Junior District Manager

Bulk Barn
01.2016 - 01.2019
  • Scope of Authority: Managed operational governance and strategic oversight for a 17-store district spanning the Tillsonburg to Niagara region, driving brand compliance and performance across 10 corporate and 7 franchised locations. Multi-Site Operations & Franchise Governance
  • Directed regional compliance and execution across diverse footprint, aligning corporate directives with independent franchise owners' needs to maintain brand consistency.
  • Directed regional compliance and execution across a diverse footprint, balancing corporate directives with the distinct business needs of independent franchise owners to ensure unyielding brand consistency.
  • Spearheaded district-wide rollout strategies for corporate initiatives, standardizing operational procedures across 17 sites to enhance regional performance consistency.
  • Talent Optimization & Performance Management
  • Partnered with and coached store managers to implement rigorous performance management frameworks, successfully building a high-retention leadership pipeline across the district.
  • Analyzed regional KPI metrics to identify underperforming locations, implementing targeted operational turnarounds that enhanced labor efficiency and reduced product wastage.

Operations Manager

Loblaw Companies Limited (Real Canadian Superstore)
01.2014 - 01.2016
  • Scope of Authority: Directed operational functions, inventory management, and labor scheduling for high-volume enterprise retail departments, focusing on process optimization, supply chain efficiency, and shrinkage control. Inventory Turnaround & Capital Recovery
  • Recovered $500,000 in working capital by engineering an aggressive inventory reduction strategy, systematically auditing and dismantling backstock bottlenecks caused by legacy training deficiencies.
  • Overhauled training processes, establishing inventory tracking and ordering compliance standards that stabilized product flow and reduced shrinkage.
  • Merchandising Strategy & Revenue Growth
  • Generated $1.5 million in incremental sales in HABA division by synchronizing corporate flyer pre-books with localized display builds.
  • Optimized stock turn rates using data-driven ordering models to ensure peak promotional availability while managing on-hand inventory levels.

Education

Hill Park Secondary School
Hamilton, ON

Core Executive Competencies

Title: RETAIL STORE MANAGER | MULTI-SITE

Personal Information

Title: RETAIL STORE MANAGER | MULTI-SITE

Timeline

Store Manager | Multi-Site Operations

Goodwill Industries
01.2019 - 09.2026

Junior District Manager

Bulk Barn
01.2016 - 01.2019

Operations Manager

Loblaw Companies Limited (Real Canadian Superstore)
01.2014 - 01.2016

Hill Park Secondary School
DAVID PEGG