David Orozco
Oakland
Summary
Making operational decisions based on data sourced from a wide range of proprietary platforms and maximizing workforce output across multiple levels. Experience in performance metrics and process improvements using Lean techniques in Operations Management and Logistics.
Non-negotiables: safety, employee engagement and the demand highest standards.
Eager to apply an eclectic and extended work history in a different industry, preferably in the field of A.I. and machine learning applied to fulfillment centers, outdoor operations or any other high scale operation where brain and brawn are necessary.
Ideal position: being part of a frontline emergency relief team assisting with the logistics in providing aid to affected areas and creating effective solutions to complicated problems under pressure and time constraints.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Area Manager II, AMZL
Amazon
07.2024 - Current
- Built, managed and executed productivity plans through multiple platforms to forecast and determine operational headcount while exceeding Throughput Per Hour requirements.
- On-site leadership as the highest-ranking manager in dual departments with oversight of 40+ hourly and salaried talent.
- Collaborated multilaterally with all support teams including Safety, Reliability Maintenance Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Observed data and metrics to measure impact, determine improvements and translated into actionable insights under operational duress and time constrains. Presented data and insights to senior leadership to drive recommendations, articulate trade-offs and ultimately performed their execution to exceed all throughput requirements.
- Ensures that all employees comply with OSHA safety management programs and regulations as well as company's product management regulations and safety standards.
Outbound Operations Supervisor II
Weee!
03.2022 - 10.2023
- Effectively controled the supervision and coaching of multi-department employees to achieve the required quality and service output goals while ensuring the timely completion of daily order fulfillment volumes 5,000+.
- Lead, coached and developed a diverse workforce to deal with the demands of a frantic and demanding operational environment.
- Regulated daily Operational Flow relating to headcount and workforce planning based on operational data metrics using WMS systems.
- Incorporated new methods of efficiency to ensure high Perfect Order rates and minimal Refund Rates through Inventory Accuracy Counts, Quality Check Points and strict SOP adherence.
- Advanced strong lines of communication across all necessary departments of operations (Inbound, Fleet Logistics, ICQA, Process Engineering, HR) for transparency and accountability in order to create a partnership focused on achieving the company’s designs for branding, targets for quality and labor and cost efficiencies.
Senior Operations Supervisor
Legends
05.2019 - 02.2022
- On-site coordinator with contractors and other agencies required for venue readiness
- Managed the required setup for venues with capacities up to 24,000 people
- Ensured compliance of health codes and other city and county requirements relating to food and waste management
- Restructured the legacy systems that limited optimum operations of facilities and collaboration of personnel
- Warehouse shipping, receiving and order placements duties as needed to achieve appropriate inventory levels
- Allocated resources with Operations Manager and General Manager to satisfy each individual venue's demands and requirements
Business Development Manager
The Pedro Pallares Foundation
09.2020 - 01.2021
- CA state grant writing for 2021 foundation funding that resulted in the acceptance and monetary award
- Project proposal and development in line with the CEO's vision and organization's intent
- Relationship management with donors and organizations to elevate the foundation's message and social impact
- Drafted and edited of all important foundation’s correspondence related to grant proposals and CEO's public statements
- Worked with third party web developer to create original website content and messaging
- Day-to-day POC for grant management and donor relations
- Collaborated directly with Founder and President of foundation
- Monitored and analyzed public policies to maintain adherence of foundation
Business Development Specialist
Center For Social Dynamics
02.2020 - 05.2020
- Helped reduce the logistical challenges of on- boarding processes for new hires
- Addressed specific company needs for regional expansion
- Implemented new methods to increase employee retention
- Oversaw complete on-boarding cycle of new hires
- Cultivated strong and transparent relationships with new partners/accounts
- Assisted C-level members with overall company’s performance of company projects
Regional Sales Manager
Genuine Global
11.2017 - 01.2020
- Direct point of contact for newly acquired accounts to meet client and provider needs
- Account management and preservation while simultaneously prospecting for new accounts by cold calling and attending related field seminars and conventions
- Account prospecting and networking
- Oversaw complete account business cycle for newly acquired regional accounts
- Cultivated strong and transparent relationships with new partners/accounts
- Part of team who dealt with overall management of company projects
- Extensive collaboration with product/services sales reps
- Market research and trending technologies analyst
Education
Bachelor of Arts - Political Science
University of California, Berkeley
Berkeley, CA05-2016
Associate of Science - Political Science And Government
Mission College
Santa Clara, CASkills
- WMS
- SOP adherence and creation
- OSHA
- Tableau
- Proprietary platforms metrics
- LEAN Sigma Six Yellow Belt
- Microsoft Excel literacy
- Fleet Logistics Operations
- Outbound Order Fulfillment
- Customer Experience, B2C, Labor Demand Planning, Employee
- Inventory Management and Cycle Counts
Certification
LEAN Sigma Six-Yellow Belt
Languages
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Area Manager II, AMZL
Amazon
07.2024 - Current
Outbound Operations Supervisor II
Weee!
03.2022 - 10.2023
Business Development Manager
The Pedro Pallares Foundation
09.2020 - 01.2021
Business Development Specialist
Center For Social Dynamics
02.2020 - 05.2020
Senior Operations Supervisor
Legends
05.2019 - 02.2022
Regional Sales Manager
Genuine Global
11.2017 - 01.2020
Bachelor of Arts - Political Science
University of California, Berkeley
Associate of Science - Political Science And Government
Mission College