David Nieves
San Diego
Summary
Dynamic team leader with a proven track record at Target, excelling in performance coaching and process enhancement. Cultivated strong vendor relationships and optimized customer experiences, driving service improvements. Skilled in documentation and team evaluation, I fostered a culture of engagement and accountability, ensuring top-tier service delivery and operational efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Team Leader Fulfillment
Target
06.2021 - 07.2025
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Developed effective improvement plans in alignment with goals and specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Overnight Cashier/ Stocking/Inbound Receiving Clerk
Arco Am/Pm
10.2018 - 09.2020
- Completed and filed daily store close reports for management and transitioned system to new business day.
- Sought out opportunities to improve store appearance and operations in between assigned overnight work.
- Managed drink station and kept coffee full and hot.
- Operated lottery terminal to issue, check and redeem tickets.
- Pushed out large amounts of new stock during slower overnight hours.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
Heating/ Cooling Apprentice
DHI Heating and Cooling
01.2017 - 11.2017
- Prepared worksite by setting up required tools and supplies.
- Learned wide range of simple and complex techniques from on-the-job training.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Delivery Driver/ Dishwasher/ Maintenance
ABC Cake Shop & Bakery
03.2013 - 06.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Sales Associate
Pep Boys Auto Parts & Service
01.2009 - 01.2010
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Assistant/ Stocking/ Receiving/Photo Center Technician
CVS Pharmacy
02.2006 - 10.2008
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Converted motionless photographs and motion picture film to CDs and DVDs.
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Updated tags, displays and signage for special promotions.
- Processed and handled film, negatives and prints in accordance with quality standards.
Education
No Degree - Chula Vista Adult School
Otay Ranch High School
Chula Vista, CA02-2008
Skills
- Coaching individuals
- Customer-focused complaint resolution
- Performance coaching
- Team evaluation
- Process enhancement
- Team engagement
- Conducting performance evaluations
- Employee shift coordination
- Documentation expertise
Timeline
Team Leader Fulfillment
Target
06.2021 - 07.2025
Overnight Cashier/ Stocking/Inbound Receiving Clerk
Arco Am/Pm
10.2018 - 09.2020
Heating/ Cooling Apprentice
DHI Heating and Cooling
01.2017 - 11.2017
Delivery Driver/ Dishwasher/ Maintenance
ABC Cake Shop & Bakery
03.2013 - 06.2016
Sales Associate
Pep Boys Auto Parts & Service
01.2009 - 01.2010
Sales Assistant/ Stocking/ Receiving/Photo Center Technician
CVS Pharmacy
02.2006 - 10.2008
No Degree - Chula Vista Adult School
Otay Ranch High School
certification on the wave, crown, baler
I have a one year certification at target to operate an electric crown machine, an electric wave machine, electric pallet jack and a baler machine which breaks down and compresses boxes