David Nieto
GoodLeap
Windsor
2
Languages
1
Certification
9
years of professional experience
Dynamic and results-oriented HR professional with over twelve years of experience in building strong client and team member relationships. Committed to promoting a diverse and inclusive culture while enhancing organizational effectiveness and fostering a collaborative business environment. Recognized for exceptional interpersonal skills, self-motivation, and the ability to initiate and execute projects with minimal supervision.
Work History
Credit Risk Business & Fraud Specialist
2 Years 4 Months- Conducted proactive investigations using analytical skills to uncover and prevent fraudulent activities within client network, enhancing overall security.
- Collaborated with internal teams, including fraud prevention, credit risk management, and legal, to gather critical information and evidence during investigations, leveraging data analysis for informed decision-making.
- Assist in the development and help to implement strategies for risk management, mitigating the risk of fraud within the client network.
- Provided targeted recommendations for process improvements and policy enhancements to reduce occurrence and impact of fraudulent activities.
HR Specialist
6 Months- Developed and implemented HR policies and procedures that ensured compliance with legal requirements and upheld company standards.
- Managed full-cycle recruitment process, including sourcing, screening, and interviewing candidates, resulting in a 20% reduction in time-to-fill positions.
- Administered employee benefits programs with a focus on enrollment, changes, and terminations, ensuring accuracy and timeliness in processing.
- Conducted training sessions on diversity and inclusion, sexual harassment prevention, and other HR-related topics, increasing employee awareness and compliance.
- Collaborated with managers to resolve employee relations issues, offering guidance and recommendations that fostered a positive work environment.
Account Manager
3 Months- Managed onboarding of new accounts and account portfolios, ensuring high customer satisfaction through exceptional care.
- Achieved onboarding deadlines, facilitating prompt account openings through effective project management.
- Conducted background checks, risk rating matrix assessments, and virtual site visits.
- Delivered detailed written analysis to senior management for application approvals, highlighting attention to detail and communication skills.
Inside Account Manager
5 Years 5 Months- Managed a portfolio of key accounts, building strong relationships and ensuring customer satisfaction.
- Developed and executed strategic account plans to achieve sales targets and drive revenue growth.
- Identified upsell and cross-sell opportunities within existing accounts, increasing sales and customer retention.
- Maintained an average of 600K per month in residential-funded projects.
- Collaborated with cross-functional teams, including sales, marketing, and product development, to deliver tailored solutions and meet customer needs.
Education
Bachelor of Science - in Management
MBA - Organizational Management
Skills
HR Risk Management
Background Check Programs - HireRight
PLAID
LexisNexis
Apollo
Project Management
Employee Relations
Recruitment Strategies
Benefits & Compensation Administration
Labor Relations
Talent Management
Employee Engagement & Retention
People Analytics
Microsoft Office Suite
Google Suite Applications
HRIS - BambooHR
ADP
UltiPro
Symplr
AI Applications: ChatGPT
Claude
Gemini
Conflict Resolution
Bilingual
Certification
- Strategic HR Management, MicroHR
- Training & Development, MicroHR
- Employee Benefits, MicroHR
- Employee Relations & Employee Life Cycle, MicroHR
- Employment, MicroHR
- HR Risk Management, MicroHR
- Employee Compensation, MicroHR
- HR Organizational Leadership, MicroHR
- Talent & Performance Management, MicroHR
- Labor Relations, MicroHR
- Employee Grievances & Discipline, MicroHR
- HR Organizational Communication, MicroHR
- Payroll & Tax Fundamentals, ADP
- HR Project Management, MicroHR
LANGUAGES
English - Native/Fluent
Spanish - Native/Fluent
Timeline
Credit Risk Business & Fraud Specialist
GoodLeap
03.2024 - 07.2026Read More
HR Specialist
Sonoma Specialty Hospital
07.2023 - 01.2024Read More
Account Manager
Greenbax Marketplace
03.2023 - 06.2023Read More
Inside Account Manager
Ygrene Energy Fund, Inc.
05.2017 - 10.2022Read More
University of Phoenix
Bachelor of Science from in Management
Read More
Eastern University
MBA from Organizational Management
Read More