David Napoleon
Pickering,ON
Summary
Seeking a full-time position as a plumber apprentice.
Willingness to take on added responsibilities and work weekends to meet team goals. Organized & dependable with a positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Plumbing Pre-Apprenticeship Level 1
Durham College
Whitby, ON
05.2022 - 08.2022
- Learned to join steel pipe, cast iron pipe and copper pipe.
- Built piping projects incorporating various offsets while utilizing various measuring and power tools.
- Cleaned and followed safe working procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to workshop class on time.
Inside Sales Agent
REMAX Hallmark Fraser Group
Ajax, ON
02.2021 - 05.2022
- Spoke with over 1000+ leads on a weekly basis while handling objections and qualifying prospects over the phone.
- Followed up with clients to stay in touch for when they're ready to make transactions.
- Communicated with clients to understand their property needs and preferences.
Processing System Tech/Lead
CannaPiece Corp
Pickering, ON
01.2020 - 01.2021
- Trained new employee groups of 12, including monitoring and review of individual performance.
- Calculated and wrote down overall room efficiency to report to production manager.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Student Ambassador
Seneca College
Toronto, ON
11.2018 - 12.2019
- Guided and led daily groups of up to 30 people on campus tours.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Answered Phone inquiries and emails with enthusiasm.
IBO Member / Network Marketing
IML Academy
Toronto, ON
11.2018 - 12.2019
- Gave prospects high-quality presentation on both company's products and potential partnerships.
- Recruited, trained and mentored a team of 14.
- Helped team members reach higher ranks.
Calling Agent
IMarketing
Ottawa, ON
06.2017 - 05.2018
- Made over 100+ calls per day while displaying excellent customer service skills.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Sales Associate
Journeys
Ottawa, ON
01.2016 - 06.2017
- Assisted customers by finding needed items and checking inventory for items at other locations.
- De-escalated customer concerns, while maintaining a calm and friendly demeanor.
- Implemented up-selling strategies and worked with sales team to reach targets.
Education
Plumbing Pre-Apprenticeship
Durham College
Whitby, ON08.2022
Advance Diploma - Business Administration - Management
Seneca College
Toronto, ON2020
Skills
- Flexible and Adaptable
- Customer Service
- Ability to handle pressure
- Problem solving
- Leadership & Teamwork
- Eager to learn & improve
- Time Management
Certification
- Working in heights
- CPR & First Aid
- WHMIS
Timeline
Plumbing Pre-Apprenticeship Level 1
Durham College
05.2022 - 08.2022
Inside Sales Agent
REMAX Hallmark Fraser Group
02.2021 - 05.2022
Processing System Tech/Lead
CannaPiece Corp
01.2020 - 01.2021
Student Ambassador
Seneca College
11.2018 - 12.2019
IBO Member / Network Marketing
IML Academy
11.2018 - 12.2019
Calling Agent
IMarketing
06.2017 - 05.2018
Sales Associate
Journeys
01.2016 - 06.2017
Plumbing Pre-Apprenticeship
Durham College
Advance Diploma - Business Administration - Management
Seneca College