David Muchotrigo
Toronto
Summary
Hospitality professional with experience in high-end dining, sales, and guest engagement. Adept at delivering exceptional service, managing busy restaurant environments, and enhancing guest experiences. Passionate about creating a welcoming atmosphere and driving team efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
12Tables
06.2023 - Current
- Provide high-quality service in a fine dining setting, ensuring guests have an exceptional experience.
- Upsell menu items and suggest wine pairings to enhance guest satisfaction.
- Maintain a clean and organized dining area, assisting in table setups and resets.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Collaborate with kitchen staff and management to ensure smooth operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Sales Associate
Skiis and Bikes
09.2023 - 01.2024
- Generate sales by providing product knowledge and personalized recommendations.
- Assist customers in fitting ski and snowboard equipment for comfort and safety.
- Maintain a visually appealing store layout and ensure proper stock organization.
Sales Associate
Duer
05.2022 - 05.2023
- Delivered exceptional customer service, engaging customers and assisting with product selection.
- Met and exceeded sales targets through effective upselling and cross-selling strategies.
- Maintained store organization and visual merchandising standards.
Sales Associate / Ski Technician
Play It Again Sports
12.2021 - 03.2022
- Assisted customers with selecting and purchasing ski and snowboard equipment.
- Performed maintenance and repairs on ski and snowboard gear.
- Used suggestive selling techniques to drive sales and enhance customer satisfaction.
Sales Associate / Ski Technician
Keystone Sports
11.2019 - 03.2020
- Assisted customers with selecting and purchasing ski and snowboard equipment.
- Performed maintenance and repairs on ski and snowboard gear.
Education
Tourism Service Management
Seneca College
Toronto, ON03.2025
Skills
- High-end hospitality skills
- Customer Engagement & Sales
- Time Management & Multitasking
- Collaborative teamwork skills
- Ability to thrive in fast-paced environments
- Hospitality service expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Certification
Smart Serve Certified
Timeline
Sales Associate
Skiis and Bikes
09.2023 - 01.2024
Server
12Tables
06.2023 - Current
Sales Associate
Duer
05.2022 - 05.2023
Sales Associate / Ski Technician
Play It Again Sports
12.2021 - 03.2022
Sales Associate / Ski Technician
Keystone Sports
11.2019 - 03.2020
Tourism Service Management
Seneca College
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