David Mostajer
WINNETKA
Summary
Results-driven retail manager skilled in optimizing store operations and elevating customer experiences. Strong communication and empathy skills, with a problem-solving mentality. Facilitated staff training, and effective inventory management. Committed to fostering a positive, engaging retail environment, leading to improved sales and operational efficiency.
Overview
26
26
years of professional experience
Work History
Retail Store Manager
Sunwest Hydroponics
Chatsworth
2013.03 - Current
- Managed daily operations of retail store, ensuring smooth functioning.
- Supervised staff, providing training and guidance for optimal performance.
- Implemented inventory management practices for efficient stock control.
- Developed promotional displays to enhance product visibility and customer engagement.
- Maintained exceptional customer service standards to foster customer loyalty.
- Coordinated with suppliers to ensure timely delivery of products and materials.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Built and maintained strong working relationships with team members.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Handled cash register transactions accurately while providing excellent customer service.
- Coordinated stock replenishment processes as needed based on sales trends.
- Organized new stock for floor placement.
- Ensured all safety protocols were followed at all times by staff members.
- Supervised cash drawer balances and deposits of store receipts.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Worked closely with vendors to negotiate contracts for goods or services.
- Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared and submitted nightly bank deposits.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
In-Home Care Provider
IHHS
Chatsworth
2018.01 - 2025.03
- Provided compassionate care to clients in their homes.
- Assisted clients with daily living activities and personal hygiene.
- Administered medications as prescribed by healthcare professionals.
- Maintained accurate records of client care and progress notes.
- Communicated effectively with families about client needs and preferences.
- Ensured a safe and clean environment for clients at all times.
- Provided emotional support to clients by listening to their concerns and offering encouragement when needed.
- Ensured that all client rights were respected at all times while providing quality care in accordance with agency policies and procedures.
- Provided companionship to elderly patients in their homes and assisted with daily tasks such as meal preparation, light housekeeping, shopping and errands.
- Maintained accurate records of client care activities including condition changes, services provided and other relevant information.
- Administered medications according to physician instructions and monitored patient response.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Encouraged independence among patients by assisting them with activities of daily living whenever possible.
- Transported clients to medical appointments or therapy sessions as needed using own vehicle or public transportation methods.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Followed safe lifting and transferring techniques to transport residents.
Project Manager
Golden Palace Construction Company
Woodland Hills
2000.01 - 2013.01
- Led project planning and execution for construction initiatives.
- Managed schedules and coordinated resources across multiple projects.
- Oversaw compliance with safety regulations and industry standards.
- Facilitated team meetings to discuss progress and address challenges.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Led meetings with internal team members, consultants and contractors.
- Provided guidance to team members regarding tasks assigned to them.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Conducted periodic inspections of job sites for quality and progress.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Created team objectives and roles with specific goals outlined for each individual.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Determined project staffing needs and led resource management.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Drafted project construction schedule and updated as job progressed.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Identified project needs by reviewing project objectives and schedules.
- Conferred with project personnel to identify and resolve problems.
Pharmacy Technician
Devonshire Medical Pharmacy
Northridge
2001.01 - 2009.04
- Processed prescriptions and verified accuracy before dispensing medications.
- Assisted pharmacists in managing inventory and ordering supplies efficiently.
- Maintained a clean and organized workspace following safety protocols diligently.
- Supported insurance claims processing and resolved billing inquiries promptly.
- Collaborated with healthcare professionals to ensure optimal patient care delivery.
- Utilized pharmacy management software for tracking prescriptions and inventory levels effectively.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Maintained proper storage and security conditions for drugs.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Education
High School Diploma -
Van Nuys High School
Van Nuys, CA2000-06
Skills
- Team building
- Visual merchandising
- Inventory management
- Staff training
- Customer relationship management
- Project management
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Resourceful nature
- Safety mindset
- Problem-solving
- Spanish fluency
- Hiring and training
- Scheduling
- Store opening and closing
- Coaching and mentoring
- Store maintenance
- Quality assurance
- Quality assurance mindset
- Stockroom management
- Highly motivated
- Customer service
- Friendly and outgoing
- Strong multi-tasking
- Point of sale systems
- Technology proficiency
- Meticulously detail-oriented
- Dependable and reliable
- Detail-oriented
- Retail operations
Languages
Spanish
Native/ Bilingual
Timeline
In-Home Care Provider
IHHS
2018.01 - 2025.03
Retail Store Manager
Sunwest Hydroponics
2013.03 - Current
Pharmacy Technician
Devonshire Medical Pharmacy
2001.01 - 2009.04
Project Manager
Golden Palace Construction Company
2000.01 - 2013.01
High School Diploma -
Van Nuys High School