David Morales
Diamond Bar
Summary
Dynamic Case Manager Specialist with a proven track record at Volunteers of America of Greater Los Angeles, excelling in client assessment and progress monitoring. Adept at maintaining confidentiality while providing exceptional support, I leverage active listening to empower clients, ensuring they navigate resources effectively and achieve their goals.
Overview
11
11
years of professional experience
Work History
Case Manager Specialist
Volunteers of America of Greater Los Angeles
West Covina
08.2021 - Current
- Assisted clients in understanding available resources and services.
- Documented client interactions and service plans accurately.
- Scheduled appointments and managed case files efficiently.
- Monitored client progress through regular follow-up contacts.
Case Manager
Carlos Lopez and Associates
West Los Angeles
04.2019 - 07.2021
- Coordinated intake processes for new clients seeking support.
- Scheduled appointments and managed case files efficiently.
- Provided ongoing support to clients through regular check-ins.
- Maintained confidentiality of all client information and records.
Case Manager
Volunteers of America of Greater Los Angeles
West Covina
02.2015 - 02.2018
- Assisted clients in understanding available resources and services.
- Documented client interactions and service plans accurately.
- Provided ongoing support to clients through regular check-ins.
- Maintained confidentiality of all client information and records.
Education
Associate of Arts - Substance Abuse Counseling
Mount San Antonio College
Walnut, CA05-2008
Skills
- Client assessment
- Case documentation
- Confidentiality maintenance
- Progress monitoring
- Active listening
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Case Manager Specialist
Volunteers of America of Greater Los Angeles
08.2021 - Current
Case Manager
Carlos Lopez and Associates
04.2019 - 07.2021
Case Manager
Volunteers of America of Greater Los Angeles
02.2015 - 02.2018
Associate of Arts - Substance Abuse Counseling
Mount San Antonio College
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