David Molua Mokake
MANILA,TAGUIG
Summary
Motivated professional skilled in providing accurate and culturally appropriate interpretations in medical, legal, and educational settings. Proven ability to build rapport with clients and maintain professional relationships with staff and colleagues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
19
19
years of professional experience
Work History
BPO Claims Team Lead mandarin bilingual/ French
Telus International
04.2021 - Current
- Demonstrated strong organizational capabilities to manage multiple simultaneous translations
- Identified potential areas where automated translation tools could be utilized effectively
- Reviewed feedback from customers and stakeholders on previous translations for improvement opportunities.
Mandarin Bilingual speaking
GBPO
05.2018 - 02.2021
- Maintained accurate records of student attendance and performance data for evaluation purposes
- Advised students on proper etiquette when speaking with native Chinese speakers outside of class settings
- Assessed student progress through regular tests, quizzes, homework assignments, and conversations.
English/ Mandarin Translator
Companies In China
06.2005 - 05.2020
- Translated documents using generalized target language to optimize understanding
- Provided quality written translations of documents and publications from the target language to English
- Accurately translated written documents from English to Spanish and vice versa for clients in a timely manner.
Education
Certified Team Leader - Leadership
TELUS UNIVERSITY
11.2023
Bachelor of Science (B.S.) - Business Administration
University of Buea
06.2003
Skills
- Marketing translation
- CAT tool proficiency
- Literary translation
- Team collaboration
- Project Management Experience
- Technical Claims Knowledge
- Problem-Solving Aptitude
- Conflict Resolution Strategies
- Team Leadership Abilities
- Client Relationship Management
- Customer Service Excellence
Languages
English
French
Chinese (Mandarin)
Awards
- Best Agent French Bilingual
- Best Team Leader French Bilingual
- Best Employee Mandarin Bilingual
Timeline
BPO Claims Team Lead mandarin bilingual/ French
Telus International
04.2021 - Current
Mandarin Bilingual speaking
GBPO
05.2018 - 02.2021
English/ Mandarin Translator
Companies In China
06.2005 - 05.2020
Certified Team Leader - Leadership
TELUS UNIVERSITY
Bachelor of Science (B.S.) - Business Administration
University of Buea