David Mercado
Los Angeles
Summary
Dedicated and adaptable professional with the ability to learn quickly. Strong work ethic and effective communication. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Line Cook
Pitfire Artisan Pizza
Westwood
03.2025 - Current
- Worked both in the pasta and pantry stations.
- Organized and cleaned food preparation areas, cooking surfaces, and utensils.
- Having great communication with kitchen staff to coordinate orders and ensure timely service for takeout and dine-in service.
- Cooking multiple orders during busy periods, while providing high quality and plate presentation.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Followed proper food handling protocol and maintained correct temperature of food products.
- Prepared fresh ingredients for daily menu items and special dishes.
- Assisted in training new staff on kitchen procedures and safety protocols.
- Adapted quickly to changing menu items and customer requests during service shifts.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Performed basic knife skills such as dicing vegetables and slicing meats and bread.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Barista
Starbucks
Glendale
08.2023 - 03.2025
- Prepared and served a variety of beverages, such as coffee, espresso drinks, blended coffees, and teas.
- Greeted customers and took orders for drinks, food items, and other miscellaneous items.
- Create modifications to beverages based on customer preferences.
- Maintained a clean and organized workspace, enabling coworkers to locate resources for their dine-in experience.
- Collaborated with team members to ensure efficient service during peak hours.
- Engaged with customers to create a welcoming and friendly atmosphere.
Stocker
Trader Joe's
Los Angeles
11.2020 - 07.2023
- Organized storage areas for efficient use of space.
- Maintained a neat, clean and orderly environment at all times.
- Implemented effective stock rotation procedures to minimize emptiness and ensure product freshness.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Collaborated effectively with team members to ensure timely restocking and organization of products.
- Provided customer service by answering questions about product location, price and availability.
Customer Service
Big 5 Sporting Goods
Los Angeles
02.2016 - 09.2019
- Facilitated merchandise sales through outstanding customer service and satisfaction.
- Gathered customer feedback to improve customer service standards.
- Provided great customer service through effective communication.
- Handled escalated customer service matters professionally.
- Enhanced customer relationships by actively listening and addressing concerns promptly.
- Contributed to a positive customer service experience by providing excellent customer service skills.
Education
Associate of Arts - Public Health
Los Angeles Mission College
Sylmar, CA06-2022
Skills
- Food preparation
- Kitchen sanitation
- Cooking techniques
- Stock rotation
- Team collaboration
- Communication skills
Languages
Spanish
Native/ Bilingual
Timeline
Line Cook
Pitfire Artisan Pizza
03.2025 - Current
Barista
Starbucks
08.2023 - 03.2025
Stocker
Trader Joe's
11.2020 - 07.2023
Customer Service
Big 5 Sporting Goods
02.2016 - 09.2019
Associate of Arts - Public Health
Los Angeles Mission College