David Menjivar
Bell Gardens
Summary
Adaptable professional with a proven ability to thrive in dynamic environments. Demonstrates exceptional skills in quickly acquiring new knowledge and applying it effectively, resulting in enhanced team performance. Committed to continuous learning and adept at navigating change to achieve project goals.
Overview
12
12
years of professional experience
Work History
Cargo Sales and Reservations
Atlantic Pacific Aviation Associates
Los Angeles
10.2017 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized tasks for efficient service goal achievement.
- Utilized effective communication abilities to initiate customer interactions.
- Delivered routine assignments with accuracy and reliability.
- Maintained high standards of service in face-to-face and phone conversations.
- Secured favorable contracts with vendors to achieve optimal freight rates.
- Examined logistical data for insights on processing and timeliness of deliveries.
- Provided customer service by answering inquiries about shipment status and arrival times.
- Investigated customer complaints related to late deliveries or damaged goods.
Cargo Agent
Swissport Cargo Services
Los Angeles
11.2012 - 10.2017
- Worked effectively in team environments to make the workplace more productive.
- Worked with cross-functional teams to achieve goals.
- Inspected incoming and outgoing packages for damage or discrepancies in order to maintain quality control standards.
- Prepared documents such as bills of lading, manifest sheets, invoices, and customs declarations as required.
- Verified manifests for accuracy in order to ensure all cargo was accounted for.
- Operated forklifts or other machinery safely while moving heavy items around the warehouse.
- Trained new employees on proper cargo handling techniques in accordance with company policies.
- Monitored shipment processes to comply with legal standards.
- Verified that all necessary permits were obtained prior to transport of dangerous goods.
Education
High School Diploma -
Lynwood High School
Lynwood, CA08-2008
Skills
- Logistics management
- Document preparation
- Quality control
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Employee training
- Collaboration
- Experienced in Software Utilization
- Multitasking
Languages
Spanish
Professional
Timeline
Cargo Sales and Reservations
Atlantic Pacific Aviation Associates
10.2017 - Current
Cargo Agent
Swissport Cargo Services
11.2012 - 10.2017
High School Diploma -
Lynwood High School
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