David Mendez
La Puente
Summary
Dynamic professional with a strong focus on customer service and sales training. Experienced in developing online sales strategies that drive traffic and improve user experience, while mentoring teams to achieve high performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Internet Sales Director
Sierra Auto Group ( Felix Chevrolet )
Los Angeles, CA
02.2023 - 11.2025
- Developed and executed online sales strategies to enhance customer engagement.
- Managed digital marketing campaigns across multiple platforms to drive traffic.
- Analyzed sales data to identify trends and optimize inventory management.
- Collaborated with IT team to improve website functionality and user experience.
- Trained and mentored sales staff on effective online selling techniques.
- Established partnerships with third-party vendors for expanded online presence.
- Oversaw customer relationship management system to streamline follow-ups and leads.
Internet Sales Manager
Sierra Auto Group ( Monrovia Chrysler Dodge Jeep and Ram )
Monrovia, CA
01.2022 - 02.2023
- Developed and implemented targeted online marketing campaigns to increase vehicle sales.
- Analyzed customer data to optimize inventory management and enhance user experience.
- Trained and mentored sales staff on digital platforms and e-commerce tools.
- Collaborated with IT teams to streamline website functionalities and improve lead generation processes.
Senior Team Lead / Quality Control Manager
GSK Research
Las Vegas, NV
12.2017 - 12.2021
- Led cross-functional teams to execute complex research projects, enhancing collaboration and efficiency.
- Developed and implemented strategic initiatives to improve research methodologies and outcomes.
- Mentored junior team members, providing guidance on best practices in project management and data analysis.
- Streamlined workflows through process optimization, resulting in improved project timelines and deliverables.
- Analyzed research data to identify trends, driving informed decision-making for future projects.
Education
General Studies
Garfield High School
East Los Angeles Skills
- Data-driven decision making
- Sales training
- Sales funnel optimization
- Content management
- Staff coaching
- Inbound call management
- Price quoting
- Teamwork
- Customer service
- Time management
- Problem-solving
- Excellent communication
- Team leadership
- Sales operations
Accomplishments
- Achieved Salesman of the year by completing most sales with accuracy and efficiency. 3 years in a row
- Supervised team of 8 staff members.
Languages
Spanish
Timeline
Internet Sales Director
Sierra Auto Group ( Felix Chevrolet )
02.2023 - 11.2025
Internet Sales Manager
Sierra Auto Group ( Monrovia Chrysler Dodge Jeep and Ram )
01.2022 - 02.2023
Senior Team Lead / Quality Control Manager
GSK Research
12.2017 - 12.2021
General Studies
Garfield High School