David McDonald
Burbank
Summary
Management and Supervisory professional with over 37 years of experience in security and operations. Proven track record in enhancing customer satisfaction and driving operational excellence through effective problem resolution. Expertise in developing and executing strategies under pressure, fostering secure and productive environments. Recognized for leadership, integrity, and crisis management skills in high-stakes security operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Chief of Patrol
Post Alarm Systems
Arcadia
08.2020 - Current
- Develop and enforce security policies, protocols, and procedures.
- Plan and coordinate security operations for high-profile events.
- Collaborate with HOA managers to evaluate and meet community safety needs.
- Supervise patrol teams, review incident reports, and implement corrective measures.
- Direct emergency response efforts and manage alarm activations.
- Implement new security strategies to enhance safety and efficiency.
- Coordinated with law enforcement during incidents requiring additional support.
- Responded promptly to alarms, assessing situations and taking appropriate action.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Documented incidents and prepared reports for management review and analysis.
Executive Protection / Estate Security
York Security & Investigation Inc.
Manhattan Beach
02.2000 - 04.2020
- Served as an armed Executive Protection specialist safeguarding principals and estates.
- Collaborated with management specialists to provide tailored risk mitigation solutions.
- Built lasting client relationships by identifying risks and implementing protective strategies.
- Conducted daily property assessments, and produced detailed security reports.
POST Certified Field Training Officer
Palisades Patrol / Gates Security Inc.
Pacific Palisades
02.2014 - 05.2016
- Trained new officers in company policies, security procedures, and patrol duties.
- Coordinated alarm responses for residential and commercial clients.
- Assisted police and fire departments with traffic control and emergency support.
- Provided executive protection for high-profile events, VIPs, and private clients.
- Supervised and evaluated a team of 10 personnel to maximize efficiency.
Education
Associate Degree (AS-T) - Business Management/Administration
Rio Hondo College
01.1992
High School Diploma -
San Fernando High School
01.1989
Skills
- Security protocols and knowledge
- Executive Protection and estate security
- Crisis management and emergency response
- Field training and policy enforcement
- Risk assessment and threat mitigation
- Client relations and customer service
- Microsoft Word
- Excel proficiency
- policy writing
- security protocol development
- emergency response management
- patrol supervision
- risk assessment
- operations coordination
- client relationship building
- safety strategy implementation
- training and development
- incident report analysis
- effective communication
- problem solving
- team leadership
Certification
· Rio Hondo College Police Academy – POST Certified 832 P.C. Firearms & Arrest Course
· Rio Hondo College Police Academy – POST Certified Field Training Officer (F.T.O.) Program
· Security Officer’s Training Academy – Weapons of Mass Destruction & Terrorism Awareness
· Executive Protection (Attack on Principal) Levels I & II
· Combat Art Seminar (Combat Medic, Tactical Clearing, High-Risk Vehicle Ops)
· Two-Man Tactics & Tactical Shotgun Techniques
· Close Quarters Combat (Hand-to-Hand, Stick & Blade)
· Casualty Under Fire & Emergency Assault Drills
Licenses And Professional Training
- California Exposed Firearm Permit, #FQ2633176, 9mm, .40cal, .45cal, .357sig
- California Guard Card, #G790844
- California Baton Permit, #115658
- California Pepper Spray / OC Mace Permit, #06637390
- Tactical Firearm Training Team / Direct Action Group (T.F.T.T.), Executive Protection (Attack on Principal) Levels I & II, Combat Art Seminar (Combat Medic, Tactical Clearing, High-Risk Vehicle Ops), Two-Man Tactics & Tactical Shotgun Techniques, Close Quarters Combat (Hand-to-Hand, Stick & Blade), Casualty Under Fire & Emergency Assault Drills
Accomplishments
- Named Employee of the year 2020-2021 and 2023-2024
Timeline
Chief of Patrol
Post Alarm Systems
08.2020 - Current
POST Certified Field Training Officer
Palisades Patrol / Gates Security Inc.
02.2014 - 05.2016
Executive Protection / Estate Security
York Security & Investigation Inc.
02.2000 - 04.2020
Associate Degree (AS-T) - Business Management/Administration
Rio Hondo College
High School Diploma -
San Fernando High School