Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

David Martinez Alvarado

San Jose

Summary

Passionate and motivated with many years of experience in management. Monitoring, coordinating, and allocating employee efforts to achieve organizational goals. Customer-oriented, devoted to giving every customer a positive and memorable experience. Operates in industry best practices and principles of employee management. Proven history with continuous improvement, performance growth, and dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor

US Army
Fort Hood
09.2022 - 01.2026
  • Supervised team operations to ensure mission readiness and compliance with established protocols.
  • Coordinated training sessions on safety and operational procedures for personnel.
  • Monitored daily activities to ensure adherence to military standards and regulations.
  • Conducted performance evaluations to provide constructive feedback and identify improvement areas.
  • Facilitated inter-team communication to enhance collaboration and mission effectiveness.
  • Resolved conflicts within teams to maintain morale and foster a positive work environment.
  • Implemented efficient inventory management practices for equipment and supplies.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Merchandise and Department Supervisor

Home Depot Store #0657
San Rafael
11.2017 - 09.2022
  • Supervised daily operations and staff activities in dynamic retail environment.
  • Oversaw hiring process, including recruiting, interviewing, and onboarding of new employees.
  • Trained team members on best practices and customer service techniques.
  • Implemented scheduling processes to enhance workforce efficiency and coverage.
  • Ensured compliance with company policies while maintaining a safe work environment.
  • Addressed employee issues and conflicts through feedback and coaching.
  • Established goals for each team member, monitoring progress towards objectives.
  • Collaborated with management to develop strategies for improving customer satisfaction.

Technician/Customer service

Ultra Glass Inc.
Sacramento
07.2016 - 07.2017
  • Performed accurate installation of glass products per specifications and client requirements.
  • Trained new technicians on safety protocols and operational procedures.
  • Assisted in troubleshooting technical issues during glass installation processes.
  • Maintained detailed documentation of installation procedures for project tracking.
  • Adhered to safety practices to prevent injuries and property damage.
  • Installed new components and replaced defective parts to ensure functionality.

Freight Associate

Home Depot Store #0652
Rancho Cordova
11.2015 - 02.2017
  • Assisted customers in locating products and answering inquiries effectively.
  • Organized freight for efficient stocking and inventory management.
  • Executed safe and efficient loading and unloading of merchandise.
  • Trained new associates on proper freight handling procedures to ensure compliance.
  • Utilized pallet jacks and lifting equipment for effective cargo loading and unloading from trucks.
  • Maintained a clean and safe work environment by following safety protocols.
  • Maximized productivity during shifts through effective time management.

Education

Associate of Applied Business - Business Administration And Management

Excelsior University
Albany, NY

High School Diploma -

Oak Grove High School
San Jose, CA
06-2008

Skills

  • Bilingual in Spanish and English
  • Customer service expertise
  • Effective communication
  • Safety compliance
  • Policy enforcement
  • Employee development
  • Conflict resolution
  • Time management
  • Team building

Certification

  • Electric Fork Slip
  • Electric Pallet Jack
  • Electric Order Picker Lift
  • Liquid Propane fork lift

Accomplishments

  • Army Achievement Medal (Awarded For Exceptional performance and dedication during units mission in the field)
  • Home Depot University MET Supervisor Fundamentals
  • Home Depot #0652 Employee of the Month

Timeline

Supervisor

US Army
09.2022 - 01.2026

Merchandise and Department Supervisor

Home Depot Store #0657
11.2017 - 09.2022

Technician/Customer service

Ultra Glass Inc.
07.2016 - 07.2017

Freight Associate

Home Depot Store #0652
11.2015 - 02.2017

Associate of Applied Business - Business Administration And Management

Excelsior University

High School Diploma -

Oak Grove High School

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David Martinez Alvarado