Summary
Overview
Work History
Education
Skills
Websites
References
References
Timeline
Generic

David MacGregor

Scarborough,Canada

Summary

With over 30 years of hands-on experience in retail management, sales, artisan vendor relationships, team leadership, and marketing, I bring a deep appreciation for the maker community, and a proven track record of driving revenue and building strong customer and vendor connections. As an artisan myself, I understand the heart and dedication behind handmade work, and I am passionate about helping fellow makers thrive. I am excited to bring my skills and passion to help Shop Makers grow. An interview would be appreciated, as I have a lot to share.

Overview

13
13
years of professional experience

Work History

Owner/Operator Manager

Tatamagouche Grain Elevator Village
Tatamagouche, NS
05.2022 - Current
  • Please note: I now live in Scarborough but still hands on for our artisan market. Business currently in the process of being sold.
  • Company Overview: Website: tatagrainelevator.com.
  • Managed weekly artisan market operations.
  • Recruited and onboarded new artisan vendors.
  • Oversaw all budgeting, accounting, and business expenses.
  • Designed marketing signage, and managed social media advertising.
  • Created marketing campaigns to attract new customers and vendors.
  • Aligned promotions with town events and tourist seasons to maximize vendor and business revenue.
  • Collaborated with other local business owners to maximize revenue and exposure.

Marketing Specialist

Access Storage
Toronto, Canada
03.2019 - 12.2021
  • Executed strategic marketing campaigns, both online and print.
  • Created promotional materials and branded content.
  • Analyzed customer data to implement targeted marketing strategies.
  • Collaborated across marketing teams to enhance customer acquisition and retention.
  • Applied graphic design skills to produce custom visuals for special events.

Facility Manager

Access Storage
Toronto, Canada
09.2015 - 03.2019
  • Handled conflict resolution and staff management.
  • Consistently met and exceeded sales goals through effective marketing and customer retention.
  • Hired and trained staff.
  • Managed daily operations, including financial reporting, and facility maintenance.
  • Supervised personnel responsible for maintaining groundskeeping activities at the facility.
  • Resolved customer complaints pertaining to facility-related matters quickly and effectively.
  • Prepared and submitted reports on facility operations, including budget updates.

Assistant Store Manager

The Bose Store
Newmarket, Canada
06.2012 - 09.2015
  • Oversaw all aspects of store operations and budget planning.
  • Achieved aggressive sales targets.
  • Provided coaching and mentorship to sales associates.
  • Hired, trained, and evaluated new team members.
  • Delivered outstanding customer service and conflict resolution.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Education

Certificate - "Train The Trainer" Business Course

Fairmont Hotels & Resorts
Jasper, AB
09-2012

Diploma - Police Sciences

ICS
Toronto, ON
02-2006

Diploma - Business Management

ICS
Toronto, ON
10-1995

High School Diploma -

Paris District High School
Paris, ON
09-1990

Skills

  • Retail sales
  • Retail management
  • Customer service proficiency
  • Vendor relationship recruitment and management
  • Team leadership
  • Software utilization (Windows and Mac)
  • Highly organized
  • Marketing Skills Inc Social media marketing
  • Financial reporting proficiency
  • Graphic design
  • Employee development

References

Available upon request.

References

References available upon request.

Timeline

Owner/Operator Manager

Tatamagouche Grain Elevator Village
05.2022 - Current

Marketing Specialist

Access Storage
03.2019 - 12.2021

Facility Manager

Access Storage
09.2015 - 03.2019

Assistant Store Manager

The Bose Store
06.2012 - 09.2015

Certificate - "Train The Trainer" Business Course

Fairmont Hotels & Resorts

Diploma - Police Sciences

ICS

Diploma - Business Management

ICS

High School Diploma -

Paris District High School
David MacGregor