David Lynch
Honeymoon Bay,BC
Summary
Seasoned Owner/Operator and Masonry Foreman with a proven track record at Webbcon Construction, enhancing client referrals through exceptional craftsmanship and strategic construction planning. Expert in heavy equipment operation and customer relations, I've significantly increased satisfaction and efficiency. My leadership ensures high-quality standards and team skill advancement, fostering strong client relationships and business growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Operator Hardscaping & Equipment
Self Employed Services
02.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Consulted with customers to assess needs and propose optimal solutions.
Masonry Foreman
Webbcon Construction
04.2002 - 02.2015
- Increased client referrals through exceptional craftsmanship and attention to detail in all completed projects.
- Streamlined communication between team members and clients, resulting in smoother project workflows.
- Maintained high quality standards for all masonry work, ensuring customer satisfaction and repeat business.
- Evaluated employee performance regularly, identifying areas for improvement and providing constructive feedback.
- Managed inventory of tools, equipment, and materials, reducing downtime due to shortages or delays in procurement.
- Provided expert guidance on various masonry techniques, leading to increased skill levels within the team.
Education
Graduate Certificate - Road Building & Heavy Equipment Operator
Vancouver Island University
Nanaimo, BC10-2015
Skills
- Customer relations
- Construction planning
- Hand and power tools
- Small business operations
- Machine operation
- Tool maintenance
- Class 1 with air drivers license
- Task delegation
- Heavy equipment operation
Languages
English
Professional Working
Certification
* Road building and heavy construction equipment operator
* Heavy equipment operator program excavator specialty
Timeline
Owner/Operator Hardscaping & Equipment
Self Employed Services
02.2015 - Current
Masonry Foreman
Webbcon Construction
04.2002 - 02.2015
Graduate Certificate - Road Building & Heavy Equipment Operator
Vancouver Island University
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