David Lopez
San Diego
Summary
Detail-oriented Parts Counter Person with strong communication skills and extensive experience in customer service. Proven expertise in parts coordination and conflict resolution, leading to efficient order processing and effective inventory management. Passion for art and art history, alongside interests in fishing and sports.
Overview
14
14
years of professional experience
Work History
Parts Counter Person
Mossy Nissan
National City
11.2019 - 08.2025
- Responded promptly to customer inquiries via telephone, email, and chat applications.
- Provided technical advice on parts and accessories to enhance customer experience.
- Processed customer orders for automotive parts, supplies, and tools efficiently.
- Verified stock accuracy to maintain inventory integrity.
- Assisted customers in selecting and ordering appropriate parts.
- Researched parts availability, pricing, and delivery timelines for informed decision-making.
- Organized shelves systematically to promote an efficient working environment.
- Utilized computer systems to check part numbers, prices, and special order items.
Retail Sales Associate
Foot Locker Sportswear Company
10.2018 - 05.2020
- Facilitated stock replenishment on sales floor to ensure product availability.
- Greeted customers, providing information on sales and new merchandise.
- Processed cash and credit card return transactions efficiently.
- Fostered a positive work environment, enhancing team collaboration and customer interactions.
- Rearranged sales floor layout to optimize display of promotional and sale items.
- Assisted store manager with closing procedures to ensure operational efficiency.
- Acquired comprehensive knowledge of merchandise to enhance customer assistance.
- Maintained awareness of new releases to provide accurate information to customers.
Co-Owner
Rollin Sushi
05.2018 - 09.2018
- Greeted customers and informed of any daily specials and recommendations
- Ensured we were providing a clean and friendly environment at all times to customers
- Answered questions regarding items on the menu
- Assisted with the opening and closing of restaurant
- Operated cash register for cash and credit card transactions
- Collected and counted cash receipts from the business day
- Checked register balances prior to opening and ensured sufficient funds for daily operations.
Parts Coordinator
Caliber Collision
12.2017 - 05.2018
- Received and checked in parts
- Supplied service technicians with parts received as required
- Returned unneeded parts to places of origin
- Answered calls from customers answering questions regarding their vehicle and prices
- Conducted regular audits of parts inventory to ensure accuracy.
Service Assistant
Frank Toyota
05.2014 - 12.2017
- Greeting customers into dealership
- Checked in and prepared repair invoice order for customers vehicle
- Informed customers about promotions and answered questions regarding customer benefits
- Answered phones in a friendly manner helping customers schedule service appointments for future vehicle maintenance
- Made monthly schedule for team members
- Assisted service advisors with customer invoices for check-ins and check-outs.
Lube Technician
Frank Toyota
12.2012 - 05.2014
- Performed lube oil and filter changes on vehicles
- Test drove vehicles to ensure job was completed correctly
Lube Technician
Frank Hyundai
07.2012 - 12.2012
- Performed lube oil and filter changes on vehicles
Lube Technician
Toyota San Diego
02.2012 - 07.2012
- Performed lube oil and filter changes on vehicles
Lot Porter
Toyota San Diego
08.2011 - 02.2012
- Greeted customers and directed them to service department
- Checked customers in with their selected service advisors
- Performed pre-delivery inspections paying close attention to detail
Merchandising/Retail Associate
Knott’s Soak City Water Park
04.2011 - 08.2011
- Greeted customers in a friendly manner
- Answered questions about merchandise and directed them to what they were looking for
- Assisted in replenishing of stock onto sales floor
- Ensured we were providing customers with a clean and safe environment
Education
Automotive Technician Associates Degree -
Southwestern College
Chula Vista, CA01.2012
High School Diploma -
Otay Ranch High School
Chula Vista, CA01.2008
Skills
- Bilingual communication
- Leadership and team building
- Basic computer proficiency
- Pressure management
- Decision making
- Conflict resolution
- Attention to detail
- Eagerness to learn
- Inventory management
- Order processing
- Automotive expertise
- Effective communication skills
- Concept development
- 2D design proficiency
- Art history knowledge
References
- Sergio Chavarria, Manager at Frank Toyota, 619-438-1260
- Joshua Medina, Former Associate, 619-623-4325
- Hector Rodriguez, Associate at Caliber Collision, 619-253-4867
References
References available upon request.
Timeline
Parts Counter Person
Mossy Nissan
11.2019 - 08.2025
Retail Sales Associate
Foot Locker Sportswear Company
10.2018 - 05.2020
Co-Owner
Rollin Sushi
05.2018 - 09.2018
Parts Coordinator
Caliber Collision
12.2017 - 05.2018
Service Assistant
Frank Toyota
05.2014 - 12.2017
Lube Technician
Frank Toyota
12.2012 - 05.2014
Lube Technician
Frank Hyundai
07.2012 - 12.2012
Lube Technician
Toyota San Diego
02.2012 - 07.2012
Lot Porter
Toyota San Diego
08.2011 - 02.2012
Merchandising/Retail Associate
Knott’s Soak City Water Park
04.2011 - 08.2011
Automotive Technician Associates Degree -
Southwestern College
High School Diploma -
Otay Ranch High School