Dedicated professional with 8+ years in the airsoft industry (consumer), specializing in sales and technical support. Proven track record of building client relationships and generating over $500 in revenue for clubs, contributing to community success. Committed to lifelong learning and teamwork.
Company Overview: Small Retail Organization (Airsoft Valley – Montebello)
• Assisted 10-8 customers in selecting airsoft products daily,providing detailed explanations of item usage, features, and benefits, enhancing customer satisfaction, and creating a personalized shopping experience.
• Managed shooting range operations, handling transactions and charging customers for range usage, fostering an engaging atmosphere with prizes, contributing to a revenue increase of $250+ during my tenure.
• Performed basic teching on AR-style AEG platforms, ensuring equipment remained in optimal condition and addressing customer inquiries about repairs and modifications, improving customer retention.
• Sold various airsoft products, including AEGs, gas blowback pistols, and tactical gear, with 35% of my time focused on sales within the range area and 15% on merchandise sales, supporting overall store revenue growth.
• Maintained store cleanliness and organization, including sweeping and spray cleaning display areas to ensure an appealing product presentation.