David Lindroos
Kitimat,BC
Summary
Dynamic Automotive Parts Specialist with proven expertise at NAPA Autoparts in inventory management and customer service. Successfully developed supplier relationships, enhancing competitive pricing and boosting sales. Committed to safety compliance and process improvement, I consistently delivered exceptional service, fostering strong client connections that drove revenue growth.
Overview
2025
2025
years of professional experience
Work History
Warehouse Supervisor
Westburne Electric Supply
Surrey, BC
- Supervised shipping and receiving, distribution and workplace safety.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Maintained high levels of accuracy in daily operations.
Customer Service Representative
Princess Auto
Prince George, BC
- Responded to customer requests for products, services, and company information.
- Investigated and resolved accounting, service and delivery concerns.
Automotive Parts Specialist
NAPA Autoparts
Kitimat, BC
03.2008 - 01.2025
- Performed periodic physical inventories to reconcile discrepancies between actual stock levels and those recorded in the system.
- Received incoming shipments and verified contents against packing lists or invoices.
- Developed relationships with key suppliers to secure competitive prices for stocked items.
- Trained new staff members in operating procedures, stocking methods and other duties related to automotive parts specialists.
- Ensured compliance with safety regulations in handling chemicals and hazardous materials related to automotive parts.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Processed returns, exchanges and refunds according to store policies.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Education
Some College (No Degree) - Electrical, Electronics And Communications Engineering
British Columbia Institute of Technology
Burnaby, B.C.Skills
- Inventory management
- Parts sourcing
- Customer service
- Supplier negotiation
- Safety compliance
- Sales documentation
- Product presentation
- Automotive systems
- Stock control
- Returns management
- Shipping coordination
- Technical acumen
- Account updating
- Inventory auditing
- Problem-solving skills
- Parts recommendation
- Parts department organization
- Coordinating paperwork
- Delivery coordination
- Performance tracking
- Ordering parts
- Suggestive selling
- Clean driving record
- Invoice processing
- Improving customer satisfaction
- Sales training
- Stock number and pricing data
- Verbal and written communication
- Parts documentation
- Staff training
- Reviewing deliveries
- Purchasing oversight
- Inventory management
- Goal setting
- Replacement parts identification
- Supply orders
- Operations management
- Product merchandising
- Maintenance schedules
- Email communication
- Returns processing
- Order fulfillment
- Cycle counting
- Team collaboration
- Customer education
Timeline
Automotive Parts Specialist
NAPA Autoparts
03.2008 - 01.2025
Warehouse Supervisor
Westburne Electric Supply
Some College (No Degree) - Electrical, Electronics And Communications Engineering
British Columbia Institute of Technology
Customer Service Representative
Princess Auto
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