David Lima Jr
San Diego,CA
Summary
Dedicated server with a proven track record of delivering exceptional service in high-pressure restaurant environments. Expertise in multitasking while ensuring a positive dining experience for all guests, along with a proactive approach to addressing customer inquiries and resolving issues swiftly. Recognized for effective collaboration with team members and thriving in dynamic, fast-paced settings. Committed to enhancing customer satisfaction and contributing to the overall success of the establishment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Barista
Peets Coffee
San Diego
02.2023 - Current
- Prepared a variety of coffee beverages, ensuring quality and consistency in every cup.
- Operated espresso machines and brewing equipment with precision to enhance customer experience.
- Provided exceptional customer service, resolving issues promptly to ensure satisfaction and repeat business.
- Ensured compliance with health and safety regulations during all stages of beverage preparation and service.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Server
Olive Garden
San Diego
10.2019 - 02.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed multiple tables efficiently, prioritizing orders and maintaining service flow.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Cultivated warm relationships with regular customers.
Promotions Assistant/Board Operator
iHeartmedia
San Diego
08.2018 - 04.2020
- Coordinated promotional events to enhance brand visibility and audience engagement.
- Operated sound board for live events, ensuring optimal audio quality and performance consistency.
- Collaborated with production team to coordinate sound checks and troubleshoot issues in real-time.
- Managed logistics for on-site promotions, ensuring timely setup and execution.
- Developed and maintained relationships with local businesses for cross-promotional opportunities.
Promotions Assistant
Salem Media Group
11.2021 - 12.2021
- Ensure a healthy image of the company across different events
- Work in office to ensure that everything behind the scenes is able to function well
Deli Associate
Ralphs
04.2017 - 10.2018
- Cooked food for customers
- Cleaned the kitchen at the end of every night
Driver Helper
United Parcel Service
11.2016 - 01.2017
- Delivered packages with UPS Driver
- Had customers sign off on their packages
Airlines Porter
SAS Services Group Inc.
04.2016 - 08.2016
- Checked in guests luggage
- Provided and assisted any wheelchair passengers
- Helped carry bags at baggage claim
- Brought guests to their shuttle buses
Cashier
Great Waves Water Park
08.2015 - 10.2015
- Handled cash at the admissions window
- Checked bags for any harmful items at the front gate
- Sold items at our souvenir shop
- Took out trash and cleaned the restrooms at the end of the day
Amusement Attendant/Party Host and Assistant
Kids Choice Sports Center
09.2014 - 07.2015
- Taught safety and how to play on bounces to children
- Safely monitored children while they bounced
- Entertain both the birthday child and his guests
- Collaborated with other Co-workers to ensure the birthday child had the best day on their birthday
Education
High School Diploma -
Annandale High School
Springfield06-2015
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Safe food handling practices
- Conflict mediation
- Verbal and written communication
Certification
CPR and First Aid Certified, American Heart Association | May 2023
Timeline
Barista
Peets Coffee
02.2023 - Current
Promotions Assistant
Salem Media Group
11.2021 - 12.2021
Server
Olive Garden
10.2019 - 02.2025
Promotions Assistant/Board Operator
iHeartmedia
08.2018 - 04.2020
Deli Associate
Ralphs
04.2017 - 10.2018
Driver Helper
United Parcel Service
11.2016 - 01.2017
Airlines Porter
SAS Services Group Inc.
04.2016 - 08.2016
Cashier
Great Waves Water Park
08.2015 - 10.2015
Amusement Attendant/Party Host and Assistant
Kids Choice Sports Center
09.2014 - 07.2015
High School Diploma -
Annandale High School