David Lebo
Calgary,AB
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
31
31
years of professional experience
Work History
Sales Manager
South Centre Volkswagen
2007.07 - 2023.02
- Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the sales team
- Developed a comprehensive training program for new sales consultants and trained all incoming team members
- Mentored staff one-on-one and invested time and resources to ensure long term staff retention and future growth
- Provided budgets, forecasting, and monthly sales targets using manufacturer's BPV, expense reports, and profitability reports
- Commissioned, closed deals, and reconciled accounting by cross-checking manufacturer's incentives, promotions and rates, and any outstanding invoices
- Managed new inventory including both ordering based on sales history and new model projection and moving aged inventory
- Managed pre-owned vehicle inventory by completing appraisals, frequenting auction sites, and wholesaling over aged inventory in a timely manner
- Obtained knowledge of day-to-day fixed operation management and maintained a positive relationship between all departments for an all-around successful and profitable dealership.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Consultant
South Centre Volkswagen
2005.04 - 2007.06
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Store Owner
Cochrane School Of Music
1998.07 - 2005.03
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Outside Sales Representative
St. John's Music
1992.08 - 1998.06
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Education
Department of Music - Music Performance
University of Calgary
Calgary, ABSkills
- Staff Management
- Relationship Building
- Sales team training
- Goals and performance
- Verbal and written communication
- Sales expertise
- Client Relationship Management
- Sales operations
- Sales Coaching
- Performance Management
- KPI Tracking
- Decisive
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Sales Manager
South Centre Volkswagen
2007.07 - 2023.02
Sales Consultant
South Centre Volkswagen
2005.04 - 2007.06
Store Owner
Cochrane School Of Music
1998.07 - 2005.03
Outside Sales Representative
St. John's Music
1992.08 - 1998.06
Department of Music - Music Performance
University of Calgary
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