Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Operations Controller (Dispatcher)
Ontario Northland
04.2019 - Current
Collaborated with IT and business teams to develop and enhance architecture in order to better track business KPIs.
Prepared balance sheets, cash flow reports, and income statements.
Responsible for the scheduling of over 50 motorcoaches and 70 operators distributed between North Bay, Toronto, and Winnipeg.
Responsible for dealing with breakdowns, and emergencies on board the coach (Fire and Police as needed)
Maintained a master's daily operating log of all events that have transpired.
Motor Coach Operator/Driver Trainer.
Tisdale Bus Lines
08.2009 - 04.2019
Completed pre- and post-trip bus inspections for safe passenger transportation.
Transported passengers safely along prescribed routes according to tight schedules.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Provided comprehensive training to new hires as requested by the operations supervisor.
Education
High School Diploma -
Jeanne Lajoie Catholic High School
Pembroke, ON
Skills
Procedure Development
Staff Management
Bilingual in both French and English
Able to work independently
Ability to remain calm under stressful situations
Flexible to work various hours (Night or day shift)
Excellent multitasking and organizational skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Operations Controller (Dispatcher)
Ontario Northland
04.2019 - Current
Motor Coach Operator/Driver Trainer.
Tisdale Bus Lines
08.2009 - 04.2019
High School Diploma -
Jeanne Lajoie Catholic High School
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