David Lau
Markham,ON
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
2
2
years of professional experience
Work History
Assistant Instructor
John Lau International School of Taekwondo
Toronto, Ontario
05.2023 - 12.2024
- Participated in professional development opportunities.
- Monitored student progress and provided feedback on their performance.
- Prepared teaching materials such as lesson plans, handouts, quizzes and exams.
- Developed and implemented lesson plans for students of all ages.
- Evaluated student work through tests, projects, presentations or other assignments.
- Managed inventory of equipment used for Taekwondo classes including mats, belts, gloves.
- Communicated regularly with parents about their child's progress in Taekwondo classes.
Sales Associate
SVP Sports
Toronto, Ontario
02.2024 - 04.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
High School Diploma -
Markville Secondary School
Markham, ON06-2028
Skills
- Product Sales
- Inventory Control
- Payment Processing
- Problem-solving skills
- Listening Skills
- Self-Checkout Assistance
- Sales expertise
- Goal-Oriented
- Customer Service
- Time Management
- Teamwork and Collaboration
- Exceptional customer service
- Problem-Solving
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Professional
Timeline
Sales Associate
SVP Sports
02.2024 - 04.2024
Assistant Instructor
John Lau International School of Taekwondo
05.2023 - 12.2024
High School Diploma -
Markville Secondary School
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