David Kumar
Sacramento
Summary
Operations and quality leader with 10+ years of experience driving multi-site healthcare operations, onboarding, and cross-functional initiatives. Proven track record leading complex implementations, improving quality and compliance, and optimizing workflows in high-volume environments. Expert in stakeholder alignment, audit readiness, SOP development, and training. Positioned to lead commercial site onboarding and quality execution within a biotechnology environment.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail, and vigilant in achieving safety and environmental impact reduction objectives.
Overview
13
13
years of professional experience
Work History
CA Practice Director
Marshall Medical Center
10.2019 - Current
- Provide interim leadership coverage for Hematology/Oncology and Infusion clinics during director absences, ensuring continuity of operations, staffing, and patient care
- Direct operations across multiple specialty clinics (GI, Podiatry, Rheumatology, ENT), overseeing staff, workflows, and quality outcomes
- Lead onboarding and implementation of new services, workflows, and operational changes across departments
- Coordinate cross-functional stakeholders (providers, leadership, clinical and administrative teams) to ensure seamless execution and alignment with quality standards
- Establish and standardize SOPs to improve consistency, reduce errors, and support compliance
- Drive audit readiness initiatives through documentation, process alignment, and staff education (Joint Commission readiness)
- Identify root causes of operational issues and implement corrective and preventive action plans (CAPA)
- Manage scheduling, capacity planning, and resource allocation to maximize throughput and access
- Serve as primary escalation point for operational issues, ensuring timely resolution and stakeholder communication
- Lead training and adoption of systems/workflows to ensure operational readiness
- SELECT IMPACT: Improved clinic throughput and reduced scheduling delays through workflow redesign and provider schedule optimization
- Standardized processes across departments, increasing operational consistency and reducing variability
- Strengthened compliance posture through structured audit preparation and staff training
Operations Manager, Training & Development
UC Davis Health
03.2013 - 09.2019
- Led enterprise-level onboarding and training programs across departments to improve operational performance and consistency
- Designed and deployed standardized training materials, SOPs, and onboarding frameworks
- Coordinated onboarding of new hires and ensured operational readiness across teams
- Partnered with leadership to identify skill gaps and implement targeted development plans
- Supported compliance initiatives through structured education, training, and documentation
- Monitored effectiveness of training programs using performance metrics and feedback loops
- SELECT IMPACT: Improved onboarding consistency and reduced ramp-up time through standardized training programs
- Increased staff competency and compliance through targeted development initiatives
Education
Bachelor of Business Management -
Western Governors University (WGU)
09-2027
Associate of Science - Science
Carrington College
Sacramento03-2005
Skills
- Commercial Site Onboarding & Implementation
- Quality Systems & Compliance (Joint Commission)
- Project/Program Management (end-to-end)
- Audit Readiness & CAPA
- Cross-Functional Leadership
- SOP Development & Documentation
- Stakeholder & Client Engagement
- Training & Change Management
- Capacity Planning & Throughput Optimization
- KPI Development & Data Analysis
- Epic (EMR)
- Workday
- Workforce/Scheduling Systems
- Microsoft Office Suite
- Data Tracking & Reporting
- Staff development
- Innovation management
- Operations management
- Referral management
- HIPAA and OSHA regulations
- Policy and procedure development
- Medical personnel recruitment
- Strategic planning
- Performance metrics
- Workflow planning
LEADERSHIP ATTRIBUTES
- Highly organized, detail-oriented, and accountable
- Effective communicator across clinical, operational, and executive stakeholders
- Strong problem-solver with focus on root cause and sustainable solutions
- Thrives in fast-paced, high-growth environments
Timeline
CA Practice Director
Marshall Medical Center
10.2019 - Current
Operations Manager, Training & Development
UC Davis Health
03.2013 - 09.2019
Bachelor of Business Management -
Western Governors University (WGU)
Associate of Science - Science
Carrington College