Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David K. Kalu

Winnipeg

Summary

Customer-focused and highly motivated Computer Science student with strong experience in customer service, sales, and media operations. Adept at communicating with customers, upselling products, and resolving issues with a high level of initiative and professionalism. Seeking to bring my strong interpersonal and multitasking skills to a fulltime Customer Service Representative role at Hertz.

Overview

1
1
year of professional experience

Work History

Media Team Member

Presbyterian Church
03.2022 - 08.2022
  • Operated video equipment and collaborated with team members to broadcast church events.
  • Brought creative and technical skills to enhance content and improve viewer experience.
  • Supported seamless production under pressure, showing adaptability and team spirit.
  • Increased audience retention on website through regular updates and interactive media features.

Sales Representative

Demnak Waters
11.2021 - 08.2022
  • Promoted and sold water products to a wide range of customers, consistently achieving monthly targets.
  • Delivered excellent customer service and maintained satisfaction ratings through attentive, solution-focused interactions.
  • Maintained accurate sales records and supported quick, efficient water production operations.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Managed approximately 20 incoming calls from customers, per shift

Education

Bachelor of Science - Computer Science

University of Manitoba
Winnipeg, MB
01.2026

High School Diploma -

Babington Macaulay Junior Seminary
Lagos
01.2021

Skills

  • Excellent oral and written communication
  • Customer service & relationship building
  • Sales techniques and upselling
  • Multitasking and problem solving
  • Initiative, accountability, and adaptability
  • Microsoft Office Suite & Google Workspace
  • Comfortable with Windows and Mac OS
  • Camera operation and content production
  • Community engagement
  • Advertising strategy

Languages

English (Fluent)

Timeline

Media Team Member

Presbyterian Church
03.2022 - 08.2022

Sales Representative

Demnak Waters
11.2021 - 08.2022

Bachelor of Science - Computer Science

University of Manitoba

High School Diploma -

Babington Macaulay Junior Seminary

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David K. Kalu