Summary
Work History
Education
Skills
References
Timeline
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David Kappler-Burch

Toronto,Canada

Summary

Dynamic leader in digital content and training at CNIB SmartLife, adept in computer accessibility and fostering outstanding communication. Spearheaded educational initiatives, enhancing tech learning for those with sight loss. Proven track record in collaborative projects, demonstrating exceptional interpersonal skills and tech-savviness.

Work History

Lead, Digital Content and Training

CNIB SmartLife
06.2023 - 03.2025
  • Led creation of educational content.
  • Produced educational tools to facilitate tech learning for those experiencing sight loss.
  • Delivered technology-focused training sessions tailored for individuals with sight loss.
  • Offered tailored advice for smartphone, PC, and tablet use by individuals with sight loss, both online and in person.
  • Examined new tech innovations and their benefits for those with sight loss.

Library Assistant

D G Ivey Library, New College, University of Toronto
Toronto, Canada
01.2021 - 06.2023
  • Running the circulation desk, performing customer service tasks for a diverse clientele.
  • Answered patrons' questions and assisted in finding materials requested.
  • Opened and closed library during specified hours and secured library equipment.
  • Oversaw photocopiers, scanners and computers and instructed patrons in proper use.
  • Oversaw the organization and shelving of library materials to ensure ease of access.

Accessible Technology Coach (Volunteer)

CNIB Foundation
01.2019 - 06.2023
  • Assisted individuals with sight loss in customizing technology to suit their requirements.
  • Provided personalized support to blind and partially sighted clients, both in person and online.
  • Led virtual, recorded, and in-person classes focused on accessible technology.
  • Demonstrated blind and low-vision features of iOS, iPadOS, and Android.

Drop-In Computer Room Assistant (Volunteer)

Ralph Thornton Centre
01.2019 - 12.2019
  • Provided help and support to computer users.
  • Wrote history of historic building Centre is housed in.

Volunteer Docent

Toronto Railway Museum
01.2019 - 12.2019
  • Exhibited and demonstrated vintage railway equipment to visitors.

Historic Program Interpreter (Volunteer)

Black Creek Pioneer Village
Toronto, Canada
01.2012 - 01.2014
  • Educated diverse age groups on the cultural and historical aspects of rural Ontario in the 1860s.

Tour and Event Docent Volunteer

City of Toronto: Spadina Museum Historic House
Toronto, Canada
01.2011 - 01.2014
  • Provided guided visitor tours to many guests throughout museum.
  • Led tours and assisted visitors at exhibits.

Education

Library and Information Technician Diploma -

Seneca College
Toronto, ON
01.2021

Bachelor of Arts - History

University of Toronto
Toronto, ON

Skills

  • Computer accessibility specialist
  • Proficient in iOS, Android, and Windows platforms
  • Expertise in the Microsoft Office suite
  • Outstanding communication skills
  • Interpersonal and social skills
  • Collaborative teamwork abilities
  • Proficient in organization
  • Autonomous task management
  • Research
  • Presentations
  • Public speaking
  • Problem-solving
  • Tech-savvy
  • Fast learner
  • Interpersonal sensitivity

References

References available upon request.

Timeline

Lead, Digital Content and Training

CNIB SmartLife
06.2023 - 03.2025

Library Assistant

D G Ivey Library, New College, University of Toronto
01.2021 - 06.2023

Accessible Technology Coach (Volunteer)

CNIB Foundation
01.2019 - 06.2023

Drop-In Computer Room Assistant (Volunteer)

Ralph Thornton Centre
01.2019 - 12.2019

Volunteer Docent

Toronto Railway Museum
01.2019 - 12.2019

Historic Program Interpreter (Volunteer)

Black Creek Pioneer Village
01.2012 - 01.2014

Tour and Event Docent Volunteer

City of Toronto: Spadina Museum Historic House
01.2011 - 01.2014

Library and Information Technician Diploma -

Seneca College

Bachelor of Arts - History

University of Toronto

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David Kappler-Burch