Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
7
7
years of professional experience
Work History
Business Development Manager
North America Consutruction
Fort McMurray, Alberta
05.2023 - 03.2025
Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
Collaborated with marketing team members to design promotional materials.
Negotiated contracts with vendors, suppliers, partners, and customers.
Researched target markets to understand the needs of current and potential customers.
Created presentations to attract new business opportunities.
Conducted market research and analysis to identify new business opportunities.
Analyzed customer feedback to identify areas for improvement in products and services offered.
Maintained a database of existing customers and prospective leads.
Drafted proposals for prospects in response to their requests for information.
Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
Sales Manager
Greig Distributors
Calgary, Alberta
01.2022 - 03.2023
Identified and developed new markets for products or services.
Assisted senior management in developing long-term strategic goals for the company's growth.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Developed and implemented sales strategies to increase market share.
Collaborated with marketing team to create promotional materials for target customers.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Managed daily operations of sales department, including supervision of staff members.
Sales Coordinator
Direct Energy
Toronto, Ontario
07.2019 - 10.2021
Coordinated travel arrangements for sales representatives as needed.
Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
Processed orders received from customers within specified timelines.
Performed follow-up calls with customers after each sale was completed.
Maintained accurate records of sales activity and generated reports for management review.
Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
Sales Agent
Direct Energy
Mississauga, Ontario
03.2018 - 07.2019
Conducted market research to identify potential customers and their needs.
Maintained accurate records of customer interactions and transactions.
Created presentations and proposals for prospective clients.
Negotiated contracts with customers to secure sales deals.
Evaluated competitor offerings regularly to stay ahead of the competition.
Generated leads through cold calling, online searches, and referrals from existing clients.
Ensured compliance with company policies and procedures at all times.
Education
Associate of Applied Science - Conflict Resolution For Professionals
ADR Institute of Canada
Toronto, ON
11-2019
Bachelor of Science - Economics
Saint Mary's University
Halifax
06-2014
Skills
Market research
Contract negotiation
Sales strategy
Customer relationship management
Data analysis
Lead generation
Competitive analysis
Collaboration skills
Presentation skills
Sales performance metrics
Proposal writing
Marketing
Team leadership
Problem solving
Effective communication
Vendor management
Stakeholder communication
Relationship development
Relationship building and rapport
Pricing strategy
Affiliations
Swimming, Playing Basketball, Coaching Soccer
Timeline
Business Development Manager
North America Consutruction
05.2023 - 03.2025
Sales Manager
Greig Distributors
01.2022 - 03.2023
Sales Coordinator
Direct Energy
07.2019 - 10.2021
Sales Agent
Direct Energy
03.2018 - 07.2019
Associate of Applied Science - Conflict Resolution For Professionals
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