David Jagnarine

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

• Responsible for managing all banquets and events in the hotel to deliver an excellent guest and member experience, while optimizing sales, evaluating performance, and ensuring staffing levels meet demand.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices

• Managed daily cash intake by counting out registers and tabulating profits

• Upheld quality control policies and procedures to increase customer satisfaction.

• Monitored the sales floor to identify customers in need of assistance and merchandise requiring replenishment.

• Trained new team members in cash register operation, stock procedures and customer services

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• Acted as in-store merchandiser

• Delegated assignments based on team strengths to optimize floor coverage and service levels.

• Reviewed inventory and sales records to prepare reports for management and budget departments.

• Led teams in planning, implementation, and execution of merchandising and operating initiatives to streamline business effectiveness.

• Handled scheduling for store shifts to achieve adequate staffing

• Conducted Recruitment procedures for store staff

• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism • Coached and developed store associates through formal and informal interactions

• Completed and improved visual presentation that complies with ALDO Group standards

• Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information

• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked

Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks • Manage inbound calls for On-Star subscribers quickly and efficiently • Enroll and activate new and pre-owned vehicles in On-Star services • Drive faster, smarter innovation and ensure sustainable growth by identify regions in North America with high dependability • Adhere to strict work schedules that establish great time management skills • Developed strategies for improving customer service processes based on feedback from customers and team members • Winner of Top Sales for various fiscal quarters • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support