David Ibrahim
Yucaipa
Summary
Electrical Engineer with over 3 years of experience in CNC machine installation, calibration, and customer training. Proficient in troubleshooting, PLC systems, and technical support. Adept in AutoCAD, MATLAB, and Excellon-based CNC programs. Known for delivering effective service solutions and optimizing application performance.
Overview
15
15
years of professional experience
Work History
Application / Service Engineer
Schmoll America Inc. | Burkle North America Inc.
01.2022 - Current
- Installed, calibrated, and maintained CNC machines for drilling, routing, punching, and X-ray applications.
- Developed drilling and routing programs using Excellon Format 2, camera alignment, OIR, and Back-drilling 4.0.
- Trained team members on electrical schematics and technical procedures.
- Provided hotline support, coordinated parts orders, and managed technical documentation.
Application / Service Engineer
Schmoll America Inc. | Burkle North America Inc.
01.2022 - Current
- Installed, calibrated, and maintained CNC machines for drilling, routing, punching, and X-ray applications.
- Developed drilling and routing programs using Excellon Format 2, camera alignment, OIR, and Back-drilling 4.0.
- Trained team members on electrical schematics and technical procedures.
- Provided hotline support, coordinated parts orders, and managed technical documentation.
Inside Service III | Technical Support
Pentair Inc.
05.2019 - 01.2022
- Delivered technical support for product automation and control setups.
- Managed warranty processing and order handling for service stations.
- Provided customer education and product recommendations.
Inside Service III | Technical Support
Pentair Inc.
05.2019 - 01.2022
- Delivered technical support for product automation and control setups.
- Managed warranty processing and order handling for service stations.
- Provided customer education and product recommendations.
Assistant Manager / Manager-in-Training
Leslie’s Pool Service and Repair Inc.
07.2018 - 05.2019
- Managed pool equipment repairs and provided chemical testing services.
- Oversaw inventory control and scheduling logistics.
- Ensured top-tier customer service and technical resolution.
Assistant Manager / Manager-in-Training
Leslie’s Pool Service and Repair Inc.
07.2018 - 05.2019
- Managed pool equipment repairs and provided chemical testing services.
- Oversaw inventory control and scheduling logistics.
- Ensured top-tier customer service and technical resolution.
Sales Manager – Electronics & Entertainment Lead
Marketsource Inc.
04.2013 - 08.2017
- Led a sales team in electronic and entertainment retail.
- Tailored sales presentations and monitored regional sales metrics.
- Supervised staff scheduling and onboarding.
Sales Manager – Electronics & Entertainment Lead
Marketsource Inc.
04.2013 - 08.2017
- Led a sales team in electronic and entertainment retail.
- Tailored sales presentations and monitored regional sales metrics.
- Supervised staff scheduling and onboarding.
Manager / Sales Associate
RadioShack Inc.
02.2011 - 04.2013
- Conducted store audits and monitored daily operations.
- Provided sales and service to new and returning customers.
Manager / Sales Associate
RadioShack Inc.
02.2011 - 04.2013
- Conducted store audits and monitored daily operations.
- Provided sales and service to new and returning customers.
Education
B.S. - Electrical Engineering – Power & Control
California State University, Northridge
05.2021
A.S. - Pre-Engineering, Mathematics, Physics, and Biochemistry
El Camino College
06.2017
Skills
- CAD & Design: AutoCAD, KiCad
- Programming & Simulation: MATLAB, Visual Studio, PowerWorld, eTap
- Platforms: Windows, MacOS
- Languages: English (Fluent), Arabic (Native)
Timeline
Application / Service Engineer
Schmoll America Inc. | Burkle North America Inc.
01.2022 - Current
Application / Service Engineer
Schmoll America Inc. | Burkle North America Inc.
01.2022 - Current
Inside Service III | Technical Support
Pentair Inc.
05.2019 - 01.2022
Inside Service III | Technical Support
Pentair Inc.
05.2019 - 01.2022
Assistant Manager / Manager-in-Training
Leslie’s Pool Service and Repair Inc.
07.2018 - 05.2019
Assistant Manager / Manager-in-Training
Leslie’s Pool Service and Repair Inc.
07.2018 - 05.2019
Sales Manager – Electronics & Entertainment Lead
Marketsource Inc.
04.2013 - 08.2017
Sales Manager – Electronics & Entertainment Lead
Marketsource Inc.
04.2013 - 08.2017
Manager / Sales Associate
RadioShack Inc.
02.2011 - 04.2013
Manager / Sales Associate
RadioShack Inc.
02.2011 - 04.2013
B.S. - Electrical Engineering – Power & Control
California State University, Northridge
A.S. - Pre-Engineering, Mathematics, Physics, and Biochemistry
El Camino College
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