Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DAVID HUANG

Summary

Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.

Overview

7
7
years of professional experience

Work History

Cafe Manager

Papparoti Cafe
12.2020 - Current
  • Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
  • Improved customer satisfaction by implementing efficient service procedures and staff training programs.
  • Grew cafe sales by effectively marketing business and improving customer relations strategies.
  • Developed partnerships with nearby businesses increasing cross-promotional opportunities raising brand awareness.

Shift Supervisor

STARBUCKS COFFEE COMPANY
05.2017 - 11.2020
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.

Education

Diploma of Hospitality Management -

Douglas College
New Westminster, BC Canada
06.2019

High School Diploma -

Gleneagle Secondary School
Coquitlam, BC Canada
06.2015

Skills

  • Sanitation
  • Anticipating Problems
  • Event Coordination
  • Team Leadership

Languages

English
Chinese (Mandarin)

Timeline

Cafe Manager

Papparoti Cafe
12.2020 - Current

Shift Supervisor

STARBUCKS COFFEE COMPANY
05.2017 - 11.2020

Diploma of Hospitality Management -

Douglas College

High School Diploma -

Gleneagle Secondary School

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DAVID HUANG