Summary
Overview
Work History
Education
Skills
Fostering
Timeline
Generic

David Howarth

Airdrie,AB

Summary

I was born in Quebec and grew up just outside of Montreal. Started working evenings and weekends in grade 9 and haven't stopped since.

After high school I worked at Tim Hortons full time for a year and then started at a remote school and conference center an hour north of Montreal called Capernwray. I was there for 8 years and wore a variety of hats ranging from full time chef with some maintenance roles on the side. To accounting then scheduling of curriculum and lecturers, all while being the primary I.T. person on staff.

I met my wife there and eventually moved to Airdrie where she is originally from and have spent the past 11.5 years at Lexus of Calgary. In my time here I have worked as a lot attendant, then a couple years as parts driver and the past 9 as a counter person.

Overview

19
19
years of professional experience

Work History

Parts Advisor

Lexus Of Calgary
09.2011 - Current
  • Inspected parts for defects, submitting damage reports to suppliers and/or manufacturers.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Assisted customers in finding appropriate parts promptly.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Ordered parts from various distributors to fulfill demands.
  • Conducted cash handling, credit card transactions and register closeout at end of business day.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Stocked and managed stock of parts.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.

Various

Capernwray Quebec
09.2003 - 09.2011
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Improved operations through consistent hard work and dedication.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Certificate of Technical Studies - Automotive Parts

Southern Alberta Institute of Technology
Calgary
06.2018

High School Diploma -

MacDonald High School
Sainte-Anne-de-Bellevue, QC
06.2002

Skills

  • Problem-Solving Skills
  • Team Goals
  • Report Generation
  • Office Cleaning
  • Invoice Processing
  • Special Assignments
  • Process Update Procedures
  • Verbal and Written Communication
  • Billing Procedures
  • Social Perceptiveness
  • Customer Service
  • Improving Customer Satisfaction
  • Inventory Management

Fostering

We have been fostering for the past 5 and a half years. It's something our family is very passionate about. It has helped keep our family grounded and given us the ability to interact with people in a variety of different ways that are coming from many different walks of life. Good reminders that there is more going on in the world than just what is directly in front of us.

Timeline

Parts Advisor

Lexus Of Calgary
09.2011 - Current

Various

Capernwray Quebec
09.2003 - 09.2011

Certificate of Technical Studies - Automotive Parts

Southern Alberta Institute of Technology

High School Diploma -

MacDonald High School

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David Howarth