David Howard
Burlington,ON
Summary
Dynamic Program Manager with a proven track record at the Co-operative Housing Federation of Canada, enhancing financial planning services through strategic planning and exceptional stakeholder communications. Spearheaded team development and budget management, achieving significant program growth. Expert in relationship building and project management, consistently surpassing organizational goals.
Overview
24
24
years of professional experience
Work History
Program Manager: Financial Planning Services
Co-operative Housing Federation of Canada
02.2017 - Current
- Responsible for the continuing development, marketing and delivery of CHF Canada’s financial planning services.
- Established excellent relationships with key stakeholders (CMHC, The Agency, federations, property management firms, engineers, lenders, staff associations, etc.), ensuring support and understanding for program initiatives.
- Coached and directed a small team of consultants on strategies to accomplish goals.
- Working with the Manager, Asset & Financial Planning Services managed budgets and allocated resources to maximize productivity and profitability.
- Working within the Asset and Financial Planning team, developed and implemented promotional and communication plans.
- Worked closely with member co-operatives and their management, advising and educating, through the various stages involved with refinancing their co-op homes.
- Facilitated workshops and webinars to enhance service offerings and/or knowledge of financing services and solutions to the benefit of member co-ops as required.
Manager Operations: Ontario & PEI
The Agency for Co-operative Housing
05.2006 - 01.2017
- On behalf of CMHC, the Agency acts as a regulator of the federal government’s co-operative housing programs in British Columbia, Alberta, Ontario and Prince Edward Island.
- Oversight of a team of 10 staff in Ottawa and Toronto working to monitor the performance of housing co-ops employing a risk based, data driven, and client focused approach to program management.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- As a member of the management team, set out yearly and long term goals for the organization.
Manager
Winkliegh Co-op and Highland Homes Co-operative In
01.2001 - 05.2006
- Manage the overall RGI process including: annual reviews, calculating housing charges, maintaining all RGI files and mandatory report preparation.
- Maintain and update waiting lists for internal, external and for priority moves and provide monthly vacancy, move-in and move-out reports.
- Reduce member arrears and administer notices to appear as required.
- Bookkeeping, financial reporting and developing budgets for board approval
- Handling inquiries from members and external parties, providing excellent client care
- Maintenance co-ordination: insuring property and components are kept in good condition.
- Managing member concerns and questions
Education
Bachelor of Arts - Honours: Political Science
Concordia University
Montreal, QCCertificate: Co-operative Management
York: Schulich School of Business
TorontoCertificate Course: The Co-operative Advantage
St Mary's University
Halifax, NSSkills
- Problem-solving
- Project management
- Strategic planning
- Program leadership
- Interpersonal skills
- Relationship building
- Public speaking
- Stakeholder communications
- Budgeting and resource management
- Team development
Languages
English
Native or Bilingual
Volunteer
Volunteer Board Member: Southern Lights Co-operative Homes, Hamilton, ON:
Classified as a "project in difficulty" by the city early in 2024, I was asked by the city and the Network to sit as an non-resident board member for a period of 2 years in order to stabilize the operations, hire new staff, and prepare the membership to assume control of the board in 2 years time. Currently in the role of President of the board.
Trustee: Wellington Square United Church Burlington, ON: To establish guidelines and directions to Church finances. Advising the board of directors regarding investments and long term planning. Proper separation of the funds and income through investments, reserves and operations; and the processes for moving these between funds. Clarity of the financial statements - balance sheet and income statements, particularly in summarizing the financial position. Cataloguing and proper identification of designated and undesignated funds.
Timeline
Program Manager: Financial Planning Services
Co-operative Housing Federation of Canada
02.2017 - Current
Manager Operations: Ontario & PEI
The Agency for Co-operative Housing
05.2006 - 01.2017
Manager
Winkliegh Co-op and Highland Homes Co-operative In
01.2001 - 05.2006
Bachelor of Arts - Honours: Political Science
Concordia University
Certificate: Co-operative Management
York: Schulich School of Business
Certificate Course: The Co-operative Advantage
St Mary's University
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