Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Hong

Rancho Cucamonga

Summary

Proven customer service expert from Sonic Speed Cafe, adept at handling cash transactions and ensuring customer satisfaction. Demonstrates exceptional time management and empathy, excelling in fast-paced environments. We achieved high accuracy levels in financial transactions, fostering repeat business through outstanding customer relations and professionalism.

Overview

2
2
years of professional experience

Work History

Cashier

Sonic Speed Cafe
02.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cook and Cashier

Oko Yummy
06.2022 - 07.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

Associate of Arts - Nursing

Chaffey College
Chaffey Bookstore, 5885 Haven Ave, Rancho Cucamong
05-2026

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Order Taking

Languages

Korean
Professional Working

Timeline

Cashier

Sonic Speed Cafe
02.2024 - 07.2024

Cook and Cashier

Oko Yummy
06.2022 - 07.2023

Associate of Arts - Nursing

Chaffey College

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David Hong