David Haywood
Welland,Ontario
Summary
Proven leader with expertise in maintaining discipline and initiative under pressure. Successfully implemented strategic programs that protect personnel and property while enhancing community relations. Proficient in crisis management, evidence collection, and conflict resolution, ensuring safety and legal compliance. Results-oriented Operational Manager recognized for productivity, strategic planning, and effective team leadership.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Correctional Officer
Ontario Government - Ministry Of Solicitor General
Thorold, Canada
07.2017 - Current
- Investigated crimes that had occurred within the institution, and assisted other law enforcement agencies in investigations of crimes.
- Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts.
- Responded to emergency situations, following established protocols.
- Assisted in the rehabilitation programs for inmates through engagement.
- Trained new officers on procedures and safety practices.
Operational Manager
Ontario Government - Ministry Of Solicitor General
Thorold, Canada
09.2021 - 09.2024
- Reviewed documentation and reports generated by staff for timeliness, completeness and accuracy.
- Investigated and adjudicated staff/inmate issues within the institution.
- Coordinated training programs for staff on regulatory compliance and safety protocols.
- Trained, coached, and evaluated staff performance to ensure maximum efficiency.
- Managed the daily operations of a team of over 100 employees.
Investigator
Ontario Government - Alcohol And Gaming Commission
Niagara Falls, Canada
12.2003 - 05.2017
- Analyzed evidence and documentation to support enforcement actions and policy development.
- Collaborated with law enforcement agencies to address illegal gaming activities effectively.
- Trained staff on compliance procedures and best practices in the gaming industry.
- Attended training sessions to stay current on new investigative trends and technologies.
Education
Bachelor of Arts (B.A.) - Political Science and Geography
Brock University
St.Catharines, ONCertificate - Law and Security Administration in Law Enforcement
Niagara College
Welland, ON 09.1999 - 06/2001
Skills
- Crisis Management
- Risk Management
- Investigative techniques
- Emergency response
- Training and development
- Policy implementation
- Interpersonal skills
- Time management
- Staff management
- Background investigations
- File and record maintenance
- De-escalation techniques
Certification
• Standard First Aid with CPR Level C and AED Certificate
• Restricted and Un-Restricted Fire Arms Certificate
• Risk Management Certificate
• Crisis Management Certificate
• Restricted and Un-Restricted Fire Arms Certificate
• Risk Management Certificate
• Crisis Management Certificate
Community Service
City Councillor for Merritton Ward with the City Of St.Catharines (2014-2018).
Responsibilities:
- Chair of the Environmental Sustainability Committee overseeing the St.Catharines' Green Committee, the St.Catharines' Urban Forest Advisory Committee, the St.Catharines' Clean City Committee.
- Commissionaire on the St.Catharines' Transit Commission.
- Committee member on the City of St.Catharines' Ad Hoc Budget Committee.
- Committee member of the City of St.Catharines' Fire and Emergencies Services Master Plan Review Committee.
Timeline
Operational Manager
Ontario Government - Ministry Of Solicitor General
09.2021 - 09.2024
Correctional Officer
Ontario Government - Ministry Of Solicitor General
07.2017 - Current
Investigator
Ontario Government - Alcohol And Gaming Commission
12.2003 - 05.2017
Certificate - Law and Security Administration in Law Enforcement
Niagara College
09.1999 - 06/2001
Bachelor of Arts (B.A.) - Political Science and Geography
Brock University